Reception Duty Manager
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My duties include check ins and check outs for guests, handling card transactions and processing those payments into the Opera cloud system, ensuring general safety and security around the property, dealing with guests and addressing any problems with their stay at the hotel.
Reception Duty Manager at Palace Hotel and Spa (2022 – Present)
My duties include check ins and check outs for guests, handling card transactions and processing those payments into the Opera cloud system, ensuring general safety and security around the property, dealing with guests and addressing any problems with their stay at the hotel.
Assistant Manager at Bestway Retail (2022 – 2022)
Involved in all aspects of running the store.
Customer Service Assistant at Morrisons (2020 – 2020)
A range of roles including petrol station sales counter, in store sales assistant, and back-office staff rota maintenance.
Bar staff at The Cheshire Cheese (2019 – 2020)
Primarily on the bar, waitering and as the kitchen porter.
Dry-stone walling contractor at Dry Stone Walling (2019 – 2019)
Working for a dry-stone walling contractor.
Sales Assistant at Fairfield Builders Supplies (Tongue Lane) (2018 – 2018)
At the Tongue Lane Depot in a temporary position (holiday cover) carrying out all duties in the yard: assisting customers, loading / unloading, restocking racks and shelves, cleaning etc.
Tour Guide at Poole’s Cavern (2018-03 – 2018-03)
Responsibilities included giving tours of the cave, running the shop till, general cleaning and maintenance around the premises.
Tour Guide and Visitor Welcome Assistant under the Traineeship Programme at Chatsworth House (2016 – 2016)
Working as part of the tour guide and visitor welcome teams under the Chatsworth Traineeship Programme.
Tour Guide at Speedwell Cavern (2013 – 2016)
3 years working weekends and school holidays as a Tour Guide at Speedwell Cavern in Castleton where I had responsibility for my own tours, driving the boat, and ensuring the safety of the tourists.
BTEC Science / BTEC Media / BTEC Information Technology; GCSE English Language / GCSE English Literature / GCSE Drama / GCSE Maths / GCSE Child Development – Buxton Community School (2009 – 2014)
BTEC Employability Skills – Buxton and Leek College (2014 – 2016)
