Career History:
Internal Senior Recruiter | Cleveland Clinic London | London, Victoria |11/2022 - 11/2023
Private Healthcare
Recruited by the Head of Office of Professional Staff Affairs (OPSA) as the sole recruiter for physician consultants, surgeons, and fellow-level medical/clinical personnel. Directly reported to the OPSA Programme Manager and Head of OPSA, driving collaboration within a cross-functional, multidisciplinary team spanning three sites.
Achievements:
- Achieved a 30% reduction in recruitment turnaround time while maintainingstrict compliance standards. Notably, expedited end-to-end recruitment processes for consultants and doctors within a week to meet urgent private healthcare deadlines, such as impending surgeries necessitating immediate staffing of surgical assists or bank fellows.
- Successfully enhanced internal communication by spearheading the development and integration of a robust 360 recruitment tracker. This innovative tool enabled real-time monitoring of compliance caseload conversions, refined recruitment strategies, and immediate updates on Caregiver status changes. As a result, communication channels were streamlined, facilitating efficient coordination and ensuring timely updates on caregiver onboarding status.
- Developed and implemented a strategic hiring plan resulting in the recruitment of three top Orthopaedic surgeons in the UK, positioning Cleveland Clinic London as the premier destination for Orthopaedic healthcare. This initiative contributed to a significant revenue increase, generating a projected income of £3 million annually from 3 hires alone.
- Successfully managed concurrent recruitment processes for over 40 recruitment processes at a time, resulting in an average of 10-15 new placements and starters each month. Maintained high efficiency and accuracy throughout the entire recruitment lifecycle.
Duties:
- Spearheading the development and implementation of innovative recruitment strategies for Consultant and General Practitioner roles, fostering robust collaboration with medical staff leadership, including the Chief of Staff, Medical Director, and Institute Chairs.
- Demonstrating exceptional stakeholder management prowess by forging close partnerships with various departments, including medical secretary managers, insurer recognition leads, revenue and integrity managers, GP liaisons, global patient services, marketing, security, IT, finance, billing, and IT teams.
- Orchestrating meticulous management of candidate documentation, encompassing CVs, GDPR compliance, right-to-work verification, qualifications, GMC certificates, ICO registration, DBS records, and recruitment activity logs, ensuring utmost confidentiality and compliance.
- Conducting rigorous quality checks to ensure statutory and mandatory compliance, facilitating seamless regulatory audits and inspections in alignment with CQC requirements.
- Maintaining updated compliance caseload conversion records across multiple systems, including ATS, HRIS, and Excel trackers.
- Proactively leading contract negotiations, soliciting reference requests, obtaining compliance documents, and coordinating DBS checks, ensuring prompt submission and completion for streamlined onboarding processes.
- Coordinating comprehensive candidate onboarding processes, including Occupational Health checks, site visits, EPIC training, and IT equipment setup, ensuring a smooth transition into roles.
- Managing job postings efficiently through platforms like Workday and external job listers such as LinkedIn and the BMJ.
- Ensuring seamless Caregiver onboarding by start date and initiating supplier setup and PO requests for consultant physicians via iValua and Oracle, thereby optimising procurement processes.
- Leveraging advanced systems and technology (L2P, OPPAS, Workday) to drive individual and departmental goals, enhancing overall operational efficiency and effectiveness.
- Business partnering with HR, Safety, Quality, and Compliance teams for audits, reviews, and regulatory matters, adhering to stringent CQC requirements demonstrating a proactive approach to business partnership.
- Serving as a dedicated Security Champion, actively contributing to Cyber Security initiatives and championing best practices.
Associate Recruitment Consultant | Source Group International | London, Shoreditch | 03/2022 – 10/2022
Technology Recruitment Agency
Duties:
- Managing end-to-end candidate placement process, delivering successful matches and fostering positive experiences for both candidates and clients, driving client satisfaction and retention.
- Engaging proactively in strategic cold calling to cultivate and nurture key contacts, driving successful new business generation initiatives.
- Demonstrating expertise in precisely aligning candidates with suitable job opportunities, ensuring an optimal match between skills and roles to maximise client satisfaction.
- Implementing rigorous screening and shortlisting processes, streamlining employer interviews and selection procedures for heightened efficiency and effectiveness.
- Maintaining meticulous records of clients, employers, and vacancies, fostering a systematic and organised approach to recruitment operations, ensuring seamless workflow management.
- Applying strong negotiation skills to navigate and finalise agency fees with clients, optimising agreements for mutual benefit and long-term partnerships.
- Specialising in executive and specialist headhunting, employing proactive strategies to identify and approach top-tier candidates for high-profile roles, contributing to the success of critical talent acquisition efforts.
- Leveraging robust administration skills, demonstrating meticulous attention to detail in managing records, documentation, and workflow, ensuring accuracy and efficiency in all recruitment processes.
- Utilising business management expertise to contribute to the strategic planning and execution of recruitment initiatives, driving organisational growth and success.
- Conducting thorough candidate screenings through comprehensive review of applications and resumes, ensuring the selection of high-quality candidates for client roles.
Retail Experience:
Store Manager | KINGS N QUEENS | London, Hatton Garden | 09/2021 - 12/2021
Sales Executive | BREITLING | London, New Bond Street | 02/2020 - 08/2021
Sales Executive | BUCHERER AG (ROLEX SA) | London, Shepherds Bush (Westfield) | 04/2019 - 01/2020
Sales Executive | VASHI | London, Shepherds Bush (Westfield) | 06/2018 - 03/2019
Sales Executive | THOMAS SABO | London, South Molton Street | 10/2017 - 06/2018
Customer Service Assistant | WAITROSE & PARTNERS (PART-TIME) | London, Kingston upon Thames | 04/2016 - 10/2017
