Faheem Nekiwala

A motivated individual seeking a role in a retail/customer service based environment. A positive attitude with experience in fast-paced environments and communication. Eager to contribute to the team.

Customer Assistant - Aldi

(2026-01 - 2026-12)

• Assisting customers with enquiries and ensuring a positive shopping experience as well as delivering excellent customer service in a fast-paced supermarket environment
• Resolved customer queries and identified solutions to improve efficiency and customer satisfaction
• Worked collaboratively with colleagues to prioritise tasks, manage workloads, and support store operations during busy trading periods

Retail Advisor - JD Sports

(2026-01 - 2026-12)

• Developed a strong understanding of customer service, teamwork, and sales within a retail environment inspired by JD Sports operations
• Obtained valuable insight into working efficiently in a fast-paced retail setting, building adaptability and confidence under pressure
• Gained first-hand insight into customer service practices through shadowing and supporting frontline retail staff

A level - English(C), Business (B), Btec Criminology(B) - Leyton sixth form college (2024-09 - 2026-06)

GCSE's - Grades 4-9 INC. Maths and English - Forest Gate Community School (2019-09 - 2024-06)