Fahmida Akhtar

A dedicated and reliable professional with strong service and communication skills. Highly adaptable, with the ability to work both independently and as part of a team. Possesses excellent time management, attention to detail, and a strong work ethic. Experienced in food service, customer assistance, and mentoring, with a commitment to maintaining high standards of hygiene and safety. Open to learning new skills and taking on challenges in dynamic work environments.

Tailor - Self-employed - Home-based

(1999-10 - 2024-12)

• Home-based, freelance
• Designed, altered, and repaired clothing to customer specifications
• Worked with various fabrics, patterns, and sewing techniques
• Provided custom tailoring services for casual and formal wear
• Managed customer orders, scheduling, and alterations independently

Kitchen Assistant - Orchard Mews Care Home

(2022-04 - 2022-11)

• Assisted in meal preparation, ensuring dietary requirements were met
• Maintained cleanliness and hygiene in the kitchen and dining areas
• Helped with food storage, labelling, stock rotation and supported chefs with basic food prep and plating
• Washed dishes and kitchen utensils, keeping workstations tidy
• Followed food safety and health regulations at all times

Kitchen Assistant - Westgate Primary School - Newcastle

(2014-01 - 2022-01)

• Prepare meals while ensuring hygiene compliance, enhancing kitchen efficiency and cleanliness
• Support multiple prep stations for seamless service, maintaining high cleanliness standards
• Manage food preparation, ensuring compliance with hygiene standards and smooth service flow

Dinner Assistant - Westgate Primary School - Newcastle

(2011-01 - 2014-01)

• Ensured efficient meal service in a busy school canteen, enhancing student satisfaction
• Maintained canteen cleanliness and organisation, supporting a safe environment
• Delivered excellent service to staff and students
• Adhered to health and safety regulations, ensuring compliance
• Assisted pupils during breakfast club, promoting a supportive start to their day

Volunteer Tutor - West End Women & Girls Centre - Newcastle

(2009-01 - 2010-01)

• Instructed community women in sewing, enhancing group leadership and mentoring skills
• Mentored women, fostering a supportive learning environment and skill development
• Organized sewing sessions, improving community engagement and personal growth

Customer Service Assistant - Habib Food Store - Elswick, Newcastle, UK

(2004-01 - 2007-01)

• Guided customers in product selection, enhancing satisfaction and loyalty
• Kept sales floor organized, boosting shopping experience
• Managed stock levels, ensuring product availability and shop tidiness
• Delivered exceptional customer service through personalized product recommendations and efficient checkout processes, while mentoring new team members in store procedures

Entry 3 Certificate - English for Speakers of Other Languages (ESOL) - Westgate Community College (2006 - 2006)

Entry 3 Certificate - Adult Numeracy - Westgate Community College (2012 - 2012)