Faika Tabassum

To obtain a position that will allow me to utilize my knowledge in a competitive hospitality sector. Passion to progress in the fast-paced working environment to learn and develop skills through the utilization of the existing academic and professional skill sets to contribute to the recruiter's growth, also add value to the organization by demonstrating leadership with strong communication skills along with collaborative teamwork.

Room Attendant (Training Period) - Park Plaza Waterloo - London

(2026-04)

• Supported housekeeping operations and maintained guest rooms according to hotel standards.
• Worked within a fast-paced hospitality environment during training period.
• Used and gained operational knowledge of Opera PMS and Unifocus systems.
• Maintained professionalism, punctuality, and guest-focused service standards.
• Eligible to use employer reference for future opportunities.

Floor Assistant / Till Attendant - Masala Bazaar - Goodmayes, London

(2025-01 - 2026-03)

• Delivered friendly customer service and assisted customers with product queries.
• Handled cash and card transactions accurately.
• Maintained cleanliness and organization of shop floor areas.
• Worked effectively under pressure during busy hours.

Receptionist - Central Inn Hotel & Restaurant - Dhaka, Bangladesh

(2021-11 - 2024-07)

• Managed front desk operations, bookings, guest enquiries, and phone calls.
• Supported daily hotel operations and customer coordination.
• Maintained records and assisted with billing processes.

MSC - International Business with Human Resource Management - Ulster University (2026)

BSC - Psychology - Jagannath University (2024)

HSC - Science - Dhaka City College (2017)

SSC - Science - A.K High School & College (2015)