Faisal Ji

Motivated and detail-oriented professional with experience in sales call center operations and basic knowledge of Digital Marketing, Product SEO, MS Word and MS Excel. Seeking an opportunity to contribute and grow in a professional environment.

Credentialing Specialist at Med LLC (2026-01 – 2026-06)

• Worked on provider credentialing and enrollment processes.
• Knowledge of basic commercial insurance names such as Aetna, UnitedHealthcare, Cigna, Humana, Blue Cross Blue Shield, UHC, Optum, and others.
• Maintained daily follow-ups with insurance portals and teams to ensure timely updates.
• Managed CAQH profile attestation and management.
• Handled audit follow-ups and responded to insurance queries/requests.
• Ensured accuracy and completeness of credentialing documents.

Sales Executive (Call Centre) at Elite Teclogix (2025-01 – 2025-06)

• Handled inbound and outbound calls to generate leads and convert them into sales.
• Promoted and sold company products/services to potential customers via calls.
• Achieved and exceeded daily, weekly and monthly sales targets.
• Built strong customer relationships and ensured customer satisfaction.
• Addressed customer queries, resolved issues and provided effective solutions.
• Maintained accurate records of calls, leads and sales in CRM.
• Followed up with prospects to ensure repeat business and referrals.

BS in Entrepreneurship and Innovation – Islamia University of Bahawalpur (2022 – 2026)