Faisal Khan

A reliable and detail-oriented professional with experience in transport, customer service, and retail operations. Skilled in handling documentation, managing payments accurately, working under pressure, and maintaining high levels of organisation and compliance. Experienced in dealing with customers professionally, meeting deadlines, and working independently as well as part of a team.

Strong communication and IT skills with a willingness to learn customs procedures, freight operations, and logistics systems. Seeking to develop a long-term career within customs and logistics operations.

Mini Cab Driver - Self-employed - London

(2018-01)

• Managed daily bookings, schedules, and customer information accurately
• Maintained detailed records of journeys, payments, and transactions
• Worked in a fast-paced environment while meeting strict time requirements
• Delivered professional customer service and resolved issues calmly and efficiently
• Used GPS systems and technology effectively to plan routes and meet deadlines
• Handled cash and card payments with high levels of accuracy and accountability
• Maintained compliance with transport regulations and safety procedures

Sales Assistant - Poundland

(2015-12 - 2018-12)

• Assisted customers with enquiries in a busy retail environment
• Managed stock control and replenishment accurately
• Worked collaboratively within a team to meet operational targets
• Operated pump trucks and handled deliveries safely and efficiently
• Maintained organised stock areas and ensured company standards were followed
• Developed strong attention to detail through pricing and stock management tasks

Night Grocery Colleague - Asda Stores

(2013-12 - 2014-03)

• Worked efficiently to replenish stock and prepare the store for daily operations
• Managed stock cages, deliveries, and waste disposal procedures
• Ensured products were organised accurately and available for customers
• Worked to strict deadlines within a fast-paced environment
• Supported colleagues to maintain operational efficiency overnight

Sales Assistant - Peacocks

(2010-06 - 2010-07)

• Assisted with customer enquiries and sales support
• Organised stock and ensured accurate labelling of products
• Maintained presentation standards and tidy working areas
• Supported day-to-day store operations as part of a team

Level 3 OCR Diploma - ICT Systems and Principles for Professionals (PROCOM) - Newham College of Further Education (2013-01 - 2014-12)

Level 2 - Functional Skills English - Newham College of Further Education (2013-01 - 2014-12)

MTA - Networking Fundamentals - Newham College of Further Education (2013-01 - 2014-12)

Level 3 BTEC - Medical Science - Newham Sixth Form College – NewVic (2011-01 - 2013-12)

GCSE - Maths - Newham Sixth Form College – NewVic (2011-01 - 2013-12)

GCSE - English Literature - Forest Gate Community School (2006-01 - 2011-12)

GCSE - RE - Forest Gate Community School (2006-01 - 2011-12)

GCSE - Business Studies - Forest Gate Community School (2006-01 - 2011-12)

Science BTEC First Certificate - Science - Forest Gate Community School (2006-01 - 2011-12)

Award - Digital Applications - Forest Gate Community School (2006-01 - 2011-12)