Faith Lyons

I am a hard-working individual who prides themselves on a excellent work ethic. I am reliable and trustworthy and have the confidence to work as a team or on my own initiative. My previous job roles have been in retail and hospitality which has enabled me to take away skills that will benefit many job roles.

I pride myself on exceptional customer service, flexibility, communication and more recently from my latest role problem solving. I have always excelled at communicating and working with others in a work environment, however, I have the ability to work independently when needed to. I think that customer service is very important and always ensure to connect with customers, make them feel comfortable and try to help them have a positive experience.

I am always punctual and reliable and will arrive on time, if not early, to every shift and work to the best of my ability until the end of my shift.

Staff Member - Sports Direct

(2025-05)

• Operating tills
• Ensuring to maintain a tidy and clean work environment
• Maintaining the stock is put out and organised
• Repricing items
• Fitting room monitoring

Staff Member - Marks and Spencers

(2024-10 - 2025-03)

Left due to moving back to Liverpool

• Operating the tills
• Ensuring the shop floor is clean, tidy and presentable
• In store fulfilments
• KMR (transferring hard to sell stock to other branches)
• Stock control
• Repricing sale items
• Monitoring fitting rooms

Customer Service / Till Operator - Raidy's Takeaway

(2020 - 2022)

• Operating till
• Answering company phone to take orders
• Preparing food and working to dead lines
• Ensuring Food Hygiene was maintained and keeping the areas clean at all times
• No cross contamination of food

Beautician Assistant - Lucie Raidy's Beauty Clinic

(2022 - 2024)

• Cleaning salon
• Preparing hot beverages
• Assisting beautician
• Taking bookings
• Welcoming the customers and making sure they were comfortable whilst waiting

Waitressing / Till Operator - The Lawrence Hotel

(2024-01 - 2024-10)

• Operating till
• Taking orders
• Occasionally would participate in house keeping

Level 2 - Hair Profession - Nelson and Colne College

GCSE - English Language - Nelson and Colne College

GCSE - Maths - Nelson and Colne College

GCSE - Health and Social Care - Nelson and Colne College