Famida Liaqat

A highly motivated, hardworking and reliable individual who is equipped with a good standard of education and excellent communication skills when dealing with the general public. Very enthusiastic to challenges set out. Has the ability and experience to work as part of a team or alone whilst adhering to meeting tight targets and deadlines under pressure. Has the ability to use initiative and carry responsibility at all times.

Dispensing Optician - Specsavers Opticians – Keighley - Keighley

(2020-01 - 2023-01)

Performing tasks as a Dispensing Optician. Carried out occasional training to help with sales and footfall in the store.

Dispensing Optician - Specsavers opticians – Harrogate - Harrogate

(2017-08 - 2020)

Tasks include dispensing at all levels, problem solving, using latest ipad technology to frame style and training new staff to dispensing level. Also supervising trainee dispensing opticians.

Dispensing Optician - Locuming

(2017-07 - 2017-08)

Dispensing Optician - Benjamin Opticians – Independent Practice - Skipton

(2016-10 - 2017-05)

Carried out prescreening using the OCT equipment. Problem solving and working with a range of designer frames and ensuring these frames were tailored to the needs of the patients.

Assistant Manager / Dispensing Manager - Specsavers Crownpoint Leeds/Albion street - Leeds

(2015-08 - 2016-09)

Setting up a new store alongside the store manager. Coaching, developing and training newly recruited staff members with optical knowledge. Meeting sales targets and exceeding maze and scorecard figures by delivering and maintaining excellent customer service.

Achieving a record 5k sales day with two clinics testing on day. Carrying out effective operational duties including improving the collections department. Keeping calm under pressure and maintaining good housekeeping duties.

Working with a team of 10 staff members.

Qualified Dispensing Optician - Specsavers - Keighley - Keighley

(2010 - 2015-07)

Carrying out all important duties and managing the shop on a once a week basis. Meeting all targets accordingly.

Qualified Dispensing Optician (FBDO) - Specsavers Opticians - Keighley, Bradford, Ilkley, Girlington

(2009 - 2010)

• Dispensing various prescriptions including those for under 16, partially sighted/blind and a range of complex prescriptions.
• Complying with standards set out by GOC and keeping dispensing knowledge up to date.
• Solving problems and carrying out in store tasks including contact lenses.

Customer Service Adviser and Trainee Dispensing Optician - Boots Opticians - Keighley and Halifax

(2005 - 2009)

• Handling and dealing with customer care and general enquiries from the public.
• Solving problems relating to spectacles, their design and manufacture as well as checking off prescriptions for all lens types using automatic and manual focimetre under supervision.
• Providing customers with useful knowledge regarding a range of optical products that meet their requirement and helping them to choose spectacles ready to dispense.
• Liaising with medical practitioners and taking handovers after completion of the sight test.

Work Experience - Keighley Training Group (Aire Valley Supplies) - Keighley

(2004-12 - 2005-01)

• Writing and chasing invoices as well as dealing with transactions.
• Recording and filing orders and maintaining records.
• Dealing with enquiries and problem solving.
• General office duties – photocopying, answering phone calls and organising mail.

Voluntary Work - Airedale General Hospital - Ward 1

(2004-11 - 2004-11)

Work Experience in Retailing - Body Shop Keighley - Keighley

(2001-11 - 2001-11)

• Pricing products, maintaining high standards of housekeeping in and around the work areas.
• Providing high levels of customer care and service.

Diploma - Ophthalmic Dispensing - Bradford College (2006 - 2009)

Certificate - IT Skills - CLAIT Modules - Keighley College (2004 - 2005)

A Levels - Psychology, Health and Social Care, Performance Studies - Greenhead High School - Sixth Form (2002 - 2004)

GCSE - English, Maths, Double Science, Urdu, Art, Food Technology, Performing Arts - Greenhead High School (1998 - 2002)