Farah Khalil

Reliable and customer-focused retail assistant with 6 years of experience in a busy grocery shop. Skilled in customer service, cash handling, stock management, and working efficiently in fast-paced environments.

Retail Assistant - Pak Foods

(2019-01 - 2026-01)

6 years of customer service experience

• Operated cash tills and handled payments accurately
• Maintained a clean and organised shop floor
• Worked efficiently in a fast-paced and busy retail environment
• Worked as part of a team to ensure everything ran efficiently
• Supported colleagues during busy hours and peak timings
• Demonstrated reliability and punctuality over 6 years of employment

Volunteer - Academica Mentoring Readon Institute

(2019-01 - 2019-12)

• Assisting children with school work
• Supervised children during lunch and break times
• Always followed health and safety regulations

Customer Assistant - Lebas Clothing Boutique - Leicester

(2018-01 - 2018-12)

• Accepted deliveries and organised clothes by size
• Served customers and took measurements
• Ordered made to measure clothing
• Answered phone calls and customer enquiries
• Took payments and handled cash

Customer Assistant - Kiran Boutique - Leicester

(2017-01 - 2017-12)

• Served customers and met their individual style needs
• Tidied shop floor to maintain a clean environment
• Arranged window displays
• Ironed and steamed outfits

Volunteer - Mind Charity Shop - Leicester

(2014-01 - 2014-12)

• Organised donated items from the public
• Decided which items are eligible for resale
• Cleaned and organised shop floor

DSL certificate - Madani Girls' School (2019-01)

Food hygiene certificate - Shama Women's Centre (2019-01)

Health and safety certificate - Shama Women's Centre (2019-01)

First aid certificate - Shama Women's Centre (2019-01)

ESOL Level 1, 2 and 3 - Shama Women's Centre (2017-01)

ICT Beginners Course - Shama Women's Centre (2016-01)

Functional Skills English Level 1 and 2 - Shama Women's Centre (2016-01)

Textiles training - Shama Women's Centre (2015-01)

ESOL entry 1, 2 and 3 - Upland's Primary School (2012-01)

FA - Maths, English and Science - Government Girl's High College, Pakistan (1998-01 - 2000-12)