Fardosa Salat

Final-year MSc Data Science student at the University of Roehampton, due to complete in September 2025. Skilled in machine learning, deep learning, data visualisation, and mathematical foundations of data analytics. Professional experience across compliance, customer relations, and data-driven projects, with a track record of improving processes and delivering measurable outcomes.

Combining strong analytical skills with excellent communication and teamwork, I aim to apply advanced data science techniques to solve real-world challenges in dynamic organisations.

Customer Relations Officer at Lampton Leisure (2025-03 – Present)

Customer relations and membership management role focused on client satisfaction and retention.

• Manage customer queries and resolve issues efficiently, ensuring a high level of client satisfaction.
• Support membership retention and engagement by handling direct debit enquiries and customer account updates.
• Strengthen organisational communication by liaising with internal teams to resolve customer concerns.

Compliance Specialist at Ample Home Care (2023-04 – 2024-12)

Compliance monitoring and data analysis to support regulatory adherence and reporting efficiency.

• Monitored compliance processes ensuring adherence to regulatory requirements.
• Conducted data analysis to support decision-making, improving reporting efficiency.
• Collaborated with cross-functional teams to close compliance gaps and maintain standards.

Compliance Specialist at Integrity Care Solutions (2022-08 – 2024-06)

Compliance reporting, data management, and staff training on compliance best practices.

• Developed and maintained compliance reports for stakeholders.
• Streamlined data management processes, reducing inaccuracies.
• Delivered training to staff on compliance best practices and new policies.

Industrial Attachment – Machine Learning Engineering & Solution Architecture at Kenya Revenue Authority (2022-05 – 2022-07)

Machine learning projects support and data-driven solution design and testing.

• Supported machine learning projects including data preparation and model training.
• Assisted in designing/testing solutions for data-driven decision-making.
• Documented processes and presented findings to IT department stakeholders.

Administrative Assistant at Integrity Care Solutions (2020-06 – 2022-08)

Administrative support, data system management, and record-keeping.

• Provided administrative support, including scheduling and correspondence.
• Managed and updated data systems, enhancing operational workflows.
• Ensured accurate record-keeping and streamlined team communications.

MSc in Data Science – University of Roehampton (2023-09 – 2025-09)

BSc in Applied Computer Technology – United States International University – Africa (2018-09 – 2022-09)