Fareed Jaman

Hi,

My previous role as shift manager in Tesco gave me an experience of working in fast paced environment where I got an opportunity to meet more than 300 customers per day. With an experience of more than fifteen years of experience in customer service, team management and business management, I would be a great value to your esteemed organization.

I am an MBA graduate having nineteen years of work experience in India and three years in UK. I had worked two years as project executive in a strategic consulting firm, two years as marketing executive in telecom companies, sixteen years as business owner in construction and three years as shift manager in retail.

I have experience of managing restaurant in my free time in India for my family. It was a multicuisine restaurant with ninety seating capacities. I helped to manage the restaurants for my family in weekends, rush hours and festival times.

In my previous work experience as shift manager in Tesco, I managed the day-to-day activities of the store offering the best service to the customers and making the work environment healthier and safer for my team. I used to work out the shift pattern for my team and made sure the shop is adequately stocked. I motivated the team to offer the best service to the customers and guided the team in resolving any conflicts or queries of the customers.

As a business owner for sixteen years, I managed the administration, accounting, marketing, customer service and project management. I coordinated with different stakeholders like the owner of the land, government authority, architect, structural consultant and customers in making every project successful. I encouraged and motivated teams of different skills in completing the project by bring out the best quality in their work to meet the expectation of the customers.

I paid much attention to health and safety of my team members and maintained the working site, clean and tidy.

In my career with telecom companies, I helped them to launch their service by identifying the market. I recommended product and marketing strategies based on the feedback and recommendation from the customers through market research studies and helped them to maintain the competitive advantage.

I am excited in bringing my leadership skill, team management, customer service administration and marketing acumen to your esteemed organization and make the business more successful. I am looking forward for an opportunity to discuss my achievements and to explain how I would fit into the job.

Thank you.

I am an MBA graduate having nineteen years of work experience in India and three years in UK. I had worked two years as project executive in a strategic consulting firm, two years as marketing executive in telecom companies, sixteen years as business owner in construction and three years as shift manager in retail.

Bachelor of Engineering

Master of Business Administration