Senior QA Engineer at DIAGNAL (2022-05 – Present)
Led QA for OTT streaming platforms across multiple regions and clients/products including CMGO, Rally.tv, Lounges.tv, DMI, and STC.
- Led QA for OTT streaming platforms (CMGO, Rally.tv and Lounges.tv) across multiple regions, designing and executing 150+ test cases per release ensuring high-quality production deployments.
- Executed end-to-end, regression, playback, payment and device compatibility testing.
- Created and maintained Selenium POM automation scenarios for critical user journeys.
- Prevented 10+ critical defects from reaching production through risk-based testing.
- Collaborated with Product Managers, Developers and Business Analysts on release readiness.
- Performed web application security testing using Burp Suite across applications, identifying potential security vulnerabilities as part of quality assurance and risk assessment activities.
- Leveraged AI tools for test case generation, exploratory testing, defect investigation, requirement analysis and test data creation.
Software QA Engineer at NCR Corporation (2021-06 – 2022-05)
Validated workflows during migration to NextGen Digital Banking Platform for NCR Digital Banking Platform.
- Validated ACH, Wire Transfer and Payment workflows during migration to a NextGen Digital Banking Platform, ensuring seamless functionality and regulatory compliance.
- Improved product quality through enhanced test coverage and defect prevention.
- Performed cross-browser and responsive testing for B2B banking portals.
Associate Consultant at Capgemini (2017-09 – 2021-06)
Validated end-to-end workflows for multiple clients including OMERS (Canada), Eradah Digital Bank (UAE), and Associated Bank (USA).
- Validated end-to-end API workflows for legal settlement, onboarding and lending platforms.
- Tested corporate onboarding, current account operations, account closure, term deposits, and Capital, Equipment, Vehicle and Real Estate loan workflows, including API validation, credit management and business-rule testing.
- Executed 100+ test cases per sprint and partnered with business teams on acceptance criteria.
- Performed defect triage, root cause analysis and requirements traceability.
- Identified a critical business-rule defect that allowed closure of loan-linked accounts, preventing a high-impact production issue before release.
