Sales Representative - Fay's Supply
(2018-02)
- Manage the company's social media pages
- Serve as customer care representative
- Market and distribute products
- Provide after-sale services
Sales/Marketing Executive - EPP BOOKS SERVICES
(2019-08)
Epp books has been the leading books and educational supply in the country. As part of the marketing rep my duties are:
- Provide input around potential products and identify products that should be optimized through marketing
- Organizing exhibition for school on behave of the company
- Marketing new books to local and international school (Cambridge)
- Writing report on daily basis, weekly and monthly
- Building and managing long -term relationship with key industry in order to obtain information about trends in the book industry
Call Center Agent - Airteltigo
(2018-02)
- Manage large amounts of inbound calls in a timely manner
- Follow communicate "scripts" when handling different topics
- Identify customers' needs, clarify information, research every issue and provide solutions or alternatives
- Always seizing opportunities to sell products when need arises
- Build sustainable relationships and engage customers by taking the extra mile
- Keep tags of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Sales Representative and Supervisor (Fero Mobile) - Midcom Group
(2016-07 - 2018-02)
As part of the pioneering team to work with the newly branded mobile phone in Ghana, I;
- Worked with supervisors on price negotiation
- Distributed phones to selected outlets across Ghana
- Helped the company to build a strong market share for the newly introduced phone in Accra
- Promoted Fero mobile phone in designated phone shops
- Served as a Customer Care Representative in the shop and other phone outlets
Loan Officer/Sales Executive - Dalex Finance and Leasing Company Limited
(2016-01 - 2016-05)
- Solicited new clients across the region
- Ensured clients were satisfied with their offers
- Served as the special advisor to my clients
Personal Assistant (ATTACHE) - BENAB OIL CO. LTD.
(2015-08 - 2016-01)
- Received and distributed commutations from the office to employees
- Assisted in prospecting for clients to trade under the sponsorship
- Ensured all clients receive their daily lifting
- Maintained a daily activity and appointment dairy so as to remind the executive of meeting
Sales Executive; National Service - Trade works Company Limited (Appliance Masters)
(2014-09 - 2015-08)
- Supervised daily sales at the retail shop
- Established new businesses and liaising with clients
- Ensured timely delivery of products to customers; and their satisfaction
- Kept record of all transactions
Retail Shop Assistant - Trade works Company Limited (Appliance Masters)
(2014-09 - 2015-08)
- Assessed customers' needs and provided assistance and information on our product features
- Ensured high level of customer's satisfaction through excellent sales services
Marketing Staff (Industrial attachment) - Afro-Arab Microfinance Ghana Limited
(2013)
- Mobilized depositors' funds
- Sold various loan products
- Created awareness of liability management to subscribed traders
Marketing Assistant - BUSY INTERNET
(2011)
- Responsible for data entry on customer feedback and service
- Assisted in solving clients' problems at the client service department
- Conducted field surveys on publicity
Supervisor - SAKINA'S KITCHEN
(2004 - 2013)
- Served as the cashier and sales manager
- Supervised cooking and kitchen staff
