Farwa Iftikhar

Highly organised and results-driven administrative and sales professional with experience in customer service, sales support, office administration, and client communication. Skilled in handling customer enquiries, maintaining accurate records, supporting daily business operations, and delivering excellent customer service. Experienced in sales environments with strong communication, problem-solving, and organisational skills.

Sales Administrator - Moon Star - London, UK

(2023 - 2024)

• Provided administrative support to the sales team and assisted with daily office operations.
• Maintained and updated customer records with accuracy and confidentiality.
• Processed customer orders and managed related documentation efficiently.
• Responded professionally to customer enquiries and resolved issues promptly.
• Organised files and maintained structured record-keeping systems.

Sales Executive - IBEX - Pakistan

(2023 - 2024)

• Managed customer interactions and promoted products/services to achieve sales targets.
• Built positive customer relationships through professional communication and support.
• Addressed customer enquiries and resolved concerns effectively.
• Maintained accurate customer records and updated sales information in company systems.
• Worked collaboratively with team members to improve customer satisfaction and sales performance.

MPhil / MS - Marketing - University of Agriculture

M.Com - Finance - University of Agriculture (2013 - 2015)

B.Com - Punjab University (2013)