Fatima Samusa Jaiteh

I am a motivated and reliable individual with strong communication and customer service skills. I have experience working in fast-paced environments where I have supported children, families, and vulnerable individuals while maintaining a calm and professional attitude. Through my roles, I have developed the ability to work well under pressure, adapt quickly, and take responsibility.

I am now seeking an opportunity to work in an airport environment where I can use my skills to provide excellent customer service, ensure safety, and contribute positively to a team.

Teaching Assistant - TeacherActive (Agency)

(2023-03 - 2024-09)

I worked across a variety of nurseries through an agency, which required me to adapt quickly to different environments and teams. I supported children with their daily activities, including those with special educational needs, ensuring they felt safe and supported. I was responsible for helping manage behaviour and creating a calm and structured environment. I also communicated effectively with staff and parents to support the children's development.

Support Worker - Little Wonders Nursery

(2022-10 - 2024-02)

In this role, I supported the day-to-day care and development of children by assisting with activities and learning tasks. I helped plan and organise engaging activities and prepared for the following day's sessions. I also delivered phonics sessions and supported early education. I ensured the environment was safe, clean, and welcoming for both children and parents.

Care Assistant - Agency Work

(2024-10 - 2025-05)

I provided personal care to patients, including washing, dressing, and keeping hygiene, while always ensuring their dignity and comfort. I monitored their physical and mental wellbeing and reported any concerns promptly to senior staff. I also prepared meals, maintained accurate records, and supported effective teamwork to ensure high-quality care. My dedication and performance were recognised when I received the "Employee of the Month" award.

Volunteer - Youth Club

I volunteered at a local youth club where I supported sessions for young people and their families. I assisted with organising activities, managing registration and consent forms, and creating a positive and inclusive environment for everyone involved.

Crew Member - McDonald's

(2025-02 - 2026-04)

I worked in a fast-paced customer service environment where I served customers, handled orders, and ensured a high standard of cleanliness and food safety. I developed strong teamwork skills and learned how to work efficiently under pressure while supporting a friendly and professional attitude. I also handled customer queries and ensured a positive experience for all customers.

Team Member - Berries & Shakes

(2021-05 - 2022-09)

I worked in a busy hospitality setting where I prepared food and drinks, served customers, and maintained a clean and organised workspace. I delivered excellent customer service by creating a welcoming environment and handling customer requests efficiently. This role strengthened my ability to multitask and work effectively during busy periods.

Degree - Health and Social Care - University of Greater Manchester

Level 3 Diploma - Health and Social Care - Leeds City College (Quarry Hill)

GCSEs - Carlton Bolling High School