Fay Snell

Over 6 years' experience working within the food industry, cleaning and hospitality. Food Hygiene trained. Confident working quickly with experience of mass cooking. Stock taking trained and experience of till operation, cash handling, and training new members of staff.

I have a keen eye for detail and love working as a team but work very well confidently on my own. I take pride in all work and am efficient and always on time and work to deadlines. Over one year's experience of working with children aged 11-18 with SEN.

Meeting the children's needs and following behaviour management. Working under pressure. Working with patience and empathy.

SEN TA at five-acre wood (2025-01 – Present)

• Delivering a high level of teaching to children in a structured environment
• Following pastoral support programmes/plan
• Working with behaviours that include ADHD and autism, global development delay and Down's syndrome
• Working under pressure with a high level of behaviour management
• Working within pro-act for behaviours
• Keeping a firm but fair level of teaching to help the children thrive
• Managing teaching within the classroom
• Taking observations to help child be meet their targets
• Following a teaching plan and delivering group work and workstations
• Working with children and building relationship, to a high level
• Working with the teacher to meet children reach their targets
• Assisting the children with there needs that includes personal care
• Working within a team to deliver a high level of teaching within a classroom environment
• Helping children regulate their behaviours
• Taking any training opportunities to further my understanding of SEN

Baker/kitchen assistant at Impact food group (2024-01 – 2024-12)

Aiding the chef with the day to day running of the kitchen. Baking food for snowfields academy, keeping food simple but tasty.

• Preparing meals
• Baking fresh items daily to specific allergies
• Serving food and running a till
• Preparing dining areas and cleaning the dining areas in compliance of health and safety
• Working independently making customer's personal orders and working with customers for high level of satisfaction
• Helping with children's enquiries
• Working with safeguarding and strengthening relationships within my training requirements
• Planning menus with our chef and ensuring baked food was ready for a daily sitting
• Working as a team and ensuring all day-to-day tasks were completed
• Cleaning down kitchen to a high standard ready for service the next day

Catering Assistant at Cater-plus. Ellior food group (2024-06 – 2024-07)

Assisting the chef with day to day running of a kitchen. Serving customers and supporting dining areas.

• Preparing meals
• Ensuring compliance with health and safety policies
• Planning menus following guidelines on nutrition and allergies
• Providing catering support with the preparation and cooking of food
• Preparing dining areas for service, cleaning service areas with high level of sanitation and putting back tables and chairs after service
• Serving customers and helping with queries
• Working independently making customer's personal orders and working with customers for high level of satisfaction

Housekeeper at Travelodge (2024-04 – 2024-06)

Helping to support and keep the hotel clean to a high standard for guests.

• Cleaning hotel rooms within allocated times
• Keeping corridors and linen clean
• Helping team members with deep cleans
• Answering queries and aiding customers

Cleaner/support worker at Family business (2016-01 – 2023-12)

Working for a family business, supporting people within their own homes.

• Cleaning homes to a high standard
• Paying bills and helping support shopping
• Taking clients out for the day
• Working to deadlines and doing what the client requires

Restaurant cleaner at Flaming Henry's (2010-01 – 2011-12)

While working at flaming Henry's the space for a cleaner came up and as I was in every day I took the job and really enjoyed it.

• Cleaning men, women's and disabled toilets to a high standard
• Cleaning common areas with a good eye for detail
• Cleaning restaurant bar and floors
• Cleaning all areas including skirting boards, tables, lights, windows
• Deep cleaning restaurant once a week

Waitress at Flaming Henry's Restaurant, Maidstone (2008-01 – 2010-12)

Setting up the bar each day, cleaning each morning, opening the tills, making sure the restaurant was set up correctly. Monitoring the staff to keep on top of orders. Dealing with any customer queries or complaints. Helping to cash up each evening.

• Promoted to Supervisor
• Key-holder responsibility
• Cash handling duty

Kitchen Assistant/Waitress at The Early Bird, Maidstone (2007-01 – 2008-12)

Working with the chef each day to prepare fresh food and refreshments. Kitchen duties including washing dishes, peeling vegetables, and making mass foods including lasagnes, curries, and roast dinners. Keeping the kitchen clean and tidy and wiping all cupboards and sides down each day.

• Recognised for my outstanding customer service
• Promoted to Waitress

Waitress at Oakwood Park Hotel, Maidstone (2007-01 – 2008-12)

Occasional work as and when needed.

• Silver Service Trained and Waitressing
• Taking food out to customers and providing outstanding levels of customer service
• Running the bar which included putting out drinks, serving customers, cash handling and till operation

Kitchen Assistant at Marden Burger Hut, Marden (2006-01 – 2007-12)

Making sure food was cooked fresh and on time throughout the day. Till operation – cash and card handling. Deep cleaning the van each night. Customer service, taking orders and working quickly and efficiently.

• Responsible for running the van on my own
• Trained to stock take
• Food hygiene trained

VQR Level 3 in Hairdressing (2023-09 – 2024-06)

VQR Level 2 in Hairdressing (2022-09 – 2023-06)

GCSEs – Valley Park School, Maidstone (2000-01 – 2006-12)