Felicia Serwaa

A hardworking, professional care assistant with a genuine interest and enthusiasm for helping and looking after people. Having a wealth of Knowledge in mental health support, with an emphasis on promoting and maintaining Service Users' well-being and Independence. Acts with integrity and in the best interest of Service users while ensuring compliance with policies and guidelines to promote care efficiency.

Possesses an impressive track record in helping to promote the physical and personal independence of service users.

I have an extremely positive attitude and am very passionate about my work.

Career Summary

Date: August 2022-

Employer: Barchester Healthcare

Position: Healthcare Assistant

Date: March 2020 – 

Employer: British Army 

Position: Gunner Crew member 

 Date: Sept 2019 -Jan 2020

 Employer. Support 2 independence

Position: Support Worker

Date: March 2019 - September 2019Employer:

Kareplus Wirral and Liverpool

Position:Home Care Assistant

• Keeping up to date records on service users, including daily observations about activities and any medication administered
• Keeping up to date records on patients, including daily observations about activities and any medication administered
• Preparing food and serving meals, drinks and refreshments
• Providing high standards of care for elderly service user with a focus on everyday care such as personal hygiene, mental stimulation and general well-being
• Ensuring the accurate completion of all administration and documentation related to Service user care
• Acting in the best interest of service users while ensuring compliance with company policies and guidelines
• Making the best use of aids provided to help clients who have limited mobility, or physical / learning difficulties.
• Ensuring the maintenance and upkeep of Service user house to promote safety. 

Education & Qualifications

Date: 2022

Pearson Edexcel Functional Skills Qualification

Qualification: Mathematics at Level 2

Relevant modules: Numbers, Measurements and Handling data.

Date: 2021

Pearson Edexcel Functional Skills Qualification

Qualification: English at Level 2

 Relevant modules: Writing, Speaking and Listening Skills 

Date 2020

City and Guilds

Qualification: Certificate in Employability Skills

Certificate in Effectiveness at Work

Relevant modules: Dealing with problems, Safe learning in the workplace, Planning for

Progression, Effective communication, Awareness of stress and stress management

Date:

Qualification

Relevant modules

Date

2019

Kareplus Wirral and Liverpool

Care Certificate

Duty of care, Equality and Diversity, working in a person-centred way, safeguarding adults, safeguarding children, Health and safety, Fluids and nutrition, communication, privacy and dignity.

2013 – 2016

University Of Liverpool Qualification: LLB (Hons) with Business Studies – achieved 2:1 Relevant modules: Law of Tort, Equity and Trust, Land Law, Law of Contract, Criminal Law, Law of the European Union.Date: 2012- 2013 Liverpool International College Qualification: Foundation Certificate in Business, Law and Social Science Relevant modules Basic computing skills, Reading, Writing, Speaking, Listening, Statistics, Language for Study and Skills for Study.Date: 2007 – 2011 Bonwire Senior High SchoolQualification:West African Senior School CertificateGrades: 2A’S, 1B, 5C’S (Including Mathematics, English and Science)