Femi Ade
Mr Femi Adeeko
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About
A dedicated, customer-focused professional with over 10 years of experience delivering exceptional service within the hospitality and conference sectors, combined with a strong academic background in Computing and Internet Business Technology. A self-trained IT professional with hands-on experience installing and configuring Windows Server 2012, Windows 10, and VMware virtual environments. Passionate about technology, with a particular interest in systems administration, IT support, and web development.
A quick learner with excellent problem-solving skills who enjoys troubleshooting technical issues and continuously developing new IT skills through online training and self-study. Seeking an opportunity within IT Support, Service Desk, Desktop Support, or Systems Administration where I can combine my technical knowledge with my extensive customer service experience.
Experience
Conference Officer at The Welcome Centre (formerly Parkside Conference Centre) (2010-01 – 2020-12)
Responsible for delivering a high standard of customer service within a busy conference and events environment, ensuring facilities are fully prepared, and customer expectations are consistently exceeded.
- Prepare conference rooms to the highest standards.
- Deliver excellent customer service to conference delegates and visitors.
- Work effectively as part of a busy team while maintaining excellent attention to detail.
- Built over 8 years of experience delivering exceptional customer service.
- Consistently recognised for reliability and professionalism.
Information and Membership Coordinator at Headway (2007-04 – 2007-10)
- Maintained confidential member records and files.
- Designed and prepared correspondence.
- Performed regular file audits.
- Supported administrative processes.
- Worked collaboratively with colleagues to improve office procedures.
Education
BSc in Internet and Business Technology – Sheffield Hallam University (2009-01 – 2010-12)
BTEC Higher National Diploma (HND) in Computing (Level 5) – Henley College, Coventry (2006-01 – 2009-12)
GNVQ Intermediate & Foundation in ICT – Hereward College, Coventry (1999-01 – 2004-12)
GCSEs – Sidney Stringer Community College, Coventry
