Fifi Billings

A dependable, enthusiastic, and committed individual with strong communication and teamwork skills. Experienced in customer service, entertainment, and supporting children in group activities. Able to work independently, follow instructions carefully, and remain calm under pressure. Passionate about working with children and currently completing training related to school and early years support. Adaptable, hardworking, and eager to continue developing skills within a Teaching Assistant role.

Redcoat Entertainer at Butlins (2024-10 – 2025-08)

• Managed large groups of guests and provided excellent customer service
• Delivered clear information and announcements to audiences
• Assisted with organising and running scheduled activities and events
• Responded professionally to customer questions and concerns
• Worked effectively as part of a large team in a fast-paced environment

Bar Staff at The Lookout Public House (2024-03 – 2024-09)

• Took customer orders accurately and efficiently
• Handled payments and maintained a professional manner with customers
• Worked under pressure during busy periods while maintaining attention to detail
• Developed strong communication and multitasking skills

Bar Staff at Cheeky Monkeys Nightclub (2022-07 – 2023-04)

• Provided customer service in a busy environment
• Checked identification and followed company procedures
• Worked closely with colleagues to maintain a safe and organised workplace
• Assisted customers with enquiries and requests

Volunteer Assistant at Step Up Dance Academy (2013 – 2023)

• Assisted teachers with organising classes and activities
• Supported younger students and communicated instructions clearly
• Demonstrated reliability and commitment over a long-term volunteer role
• Worked effectively as part of a team environment

Work Placement – Redcoat at Butlins (2019-07 – 2019-07)

• Welcomed guests and directed them to seating areas
• Answered customer questions and provided assistance when required
• Supported event organisation and guest experience activities
• Demonstrated confidence communicating with members of the public

GCSEs – The Manor Academy (2015 – 2020)

– Steadfast Training (2025 – 2025)