Filip Witkowski

Reliable and professional individual with experience in customer-facing environments through placements in banking and reception settings. Strong communication and teamwork skills, with the ability to provide excellent customer service and maintain a professional attitude in busy environments. Confident in interacting with members of the public, resolving queries, and contributing positively to a team.

Flexible with evenings, weekends, and shift work, with a strong willingness to learn and develop.

Work Experience Placement - Nationwide Building Society - Staines

One week placement

• Welcomed customers and assisted staff with front-desk operations.
• Supported administrative tasks including organising documents and preparing materials.
• Observed professional customer service standards within a regulated environment.
• Maintained a polite and professional approach when interacting with customers.
• Worked effectively with colleagues to support daily branch operations.

Work Experience Placement - Runway East - Bloomsbury & Borough Market

One week placement

• Greeted visitors and directed them to the appropriate areas.
• Assisted with preparing meeting rooms and event spaces.
• Helped maintain a clean, organised, and professional environment.
• Supported administrative and operational tasks as required.
• Worked as part of a team to ensure a positive experience for visitors and clients.

Assistant - IQ Plumbing & Heating Services

• Assisted engineers with installations, repairs, soldering and maintenance work.
• Carried tools and materials safely on active job sites.
• Followed health and safety procedures at all times.
• Developed strong teamwork and communication skills while working alongside experienced tradespeople.
• Demonstrated reliability and a strong work ethic in a practical working environment.

BTEC Level 3 Extended Diploma - Business - Richmond Upon Thames College

GCSEs - Sunbury Manor