Fiona Mackenzie

A dedicated, reliable and adaptable professional with extensive experience in cleaning, housekeeping, supervision, holistic therapies and community support. Experienced in maintaining excellent standards of cleanliness, following health and safety procedures, supporting teams and working independently. Trusted with key responsibilities, including securing premises when required. Known for a strong work ethic, excellent timekeeping, patience, communication skills and a professional approach.

School Cleaner - South Ayrshire Council

(2025-01)

• Maintain high standards of cleanliness throughout the school environment, including classrooms, communal areas and facilities.
• Follow all workplace health and safety procedures, including safe use, storage and handling of cleaning products.
• Trusted with additional responsibility for securing and locking the school premises when the supervisor was absent due to sickness, demonstrating reliability, trustworthiness and a high level of responsibility.
• Work independently while maintaining professional standards and supporting the wider school team.
• PVG checked and experienced working in a school environment.

Housekeeper & Occasional Supervisor - Premier Inn Hotel

(2021-01 - 2025-12)

• Delivered high standards of cleanliness across guest rooms, staff areas and public spaces.
• Took on supervisory duties when required, including supporting staff, quality checks and maintaining company standards.
• Assisted with training new team members and ensuring efficient daily operations.

Holistic & Complementary Therapist - Self-Employed

(2017-01 - 2020-12)

• Provided massage, reflexology, aromatherapy and wellbeing treatments.
• Worked with community health initiatives and public wellbeing events.
• Developed strong communication, listening and client care skills.

Community Health Initiative Worker (Freelance) - Self-Employed

(2018-01 - 2019-12)

• Delivered complementary therapies and wellbeing sessions with local health groups.

Integrated Health & Social Care - University of the Highlands and Islands (2019-01 - 2021-12)

HND - Complementary Therapies - City of Glasgow College

HNC - Complementary Therapies - City of Glasgow College

Wellness Therapies - City of Glasgow College

NC - Photography - Reid Kerr College (2004-01 - 2005-12)

Secondary Education - Shawlands Academy (1998-01 - 2002-12)