Florentina Mardaru

Reliable and motivated person with effective communication, organisation, teamwork skills. Able to build positive relationships and provide a high standard of customer service. Motivated to broaden career progression into aligned sectors such as retail, advisory roles where strong transferable skills and people-centred experience can add value.

Massage Therapist - Origin Massage Therapy - London

(2024-01)

• Delivered tailored massage treatments based on individual client needs and preferences.
• Build strong, trust-based relationships through professional communication and reliability.
• Ensured strict hygiene and safety compliance across all equipment and treatment areas.

Mobile Massage Therapist - Self-employed

(2021-08 - 2022-08)

• Provided a range of treatments in a professional setting.
• Managed appointments and customer care independently.
• Ensured client satisfaction and retention.

Massage Therapist - Koia London - London

(2015-05 - 2020-03)

• Consistently exceeded sales targets through confident service and product recommendations.
• Educated clients on treatment benefits, adapting techniques where required.
• Achieved positive reviews and repeat bookings through high-quality service delivery.

Massage Therapist - SC BettyBlue - Bucharest, Romania

(2006-06 - 2015-03)

• Delivered treatments in a busy spa environment.
• Build positive client experiences and strong feedback.
• Supported daily operations including stock management.

CPD - Practitioners Diploma in Advanced Deep Tissue Massage - Massage Therapy - Gateway Workshops (2024 - 2024)

CPD - Electrical Body Treatments - Beauty Therapy - Cleopatra BeautyPro Academy (2021 - 2021)

CPD - Body Wrap Treatments - Beauty Therapy - Cleopatra BeautyPro Academy (2021 - 2021)

Certificate of Professional Competence - Professional Services - Services Bucharest (2006 - 2006)

Psychology - Psychology - Spiru Haret University of Sociology & Psychology (2011 - 2011)