Francesca Chapman

Motivated and personable Social Studies undergraduate at the University of Warwick, graduating in July 2026, with experience in administration, healthcare, customer service, and reception roles. Highly organised, adaptable, and able to balance multiple responsibilities effectively. Possesses strong interpersonal skills and a proactive approach to problem-solving, with a commitment to delivering high standards of service and support.

Purchase Administrator - Cov Press Holdings

(2013-01 - 2015-12)

• Processed purchase orders and maintained supplier records
• Liaised with suppliers regarding deliveries and stock availability
• Managed administrative documentation and filing systems
• Supported the purchasing team to ensure efficient operations

Transport Administrator - Listers PDI

(2015-01 - 2015-12)

• Coordinated vehicle movements and transport schedules
• Prepared and maintained vehicle documentation
• Communicated with drivers, dealerships, and internal departments
• Ensured vehicles were delivered within agreed timescales

Health Care Assistant (Women & Children's) - UHCW

(2015-01 - 2016-12)

• Assisted nursing staff in providing high-quality care to infants, children, and families
• Supported patients with personal care and comfort needs
• Monitored and recorded observations under supervision
• Maintained a clean, safe, and welcoming ward environment
• Demonstrated compassion, professionalism, and sensitivity when working with families

Receptionist/Trainee Beauty Therapist - Blushers Laser Clinic

(2016-01 - 2019-01)

• Managed front-of-house reception duties and appointment scheduling
• Welcomed clients and provided excellent customer service
• Answered telephone and email enquiries professionally
• Assisted qualified therapists with treatments and gained practical beauty therapy experience
• Processed payments and maintained confidential client records

Agency Receptionist - BMW/Mini

(2021-01 - 2022-12)

• Managed reception and visitor services
• Handled incoming calls and administrative tasks
• Maintained a professional front-of-house environment

Recruitment Consultant - City Sprint

(2021-01 - 2022-12)

• Assisted with candidate screening and onboarding processes
• Updated recruitment databases and records
• Liaised with applicants and internal teams regarding vacancies and documentation

BA - Social Studies - University of Warwick (2021-01 - 2026-07)

GCSEs - Cardinal Newman Catholic School (2008-01 - 2013-12)