Franck Luther

Professional SIA-licensed Security Officer with experience in a diverse range of customer-facing environments, including corporate, hospitality and events. Skilled in maintaining a safe and secure environment while delivering a welcoming and professional front-of-house presence. Experienced in access control, incident response, and conflict de-escalation, with the ability to remain calm, discreet, and professional in high-pressure situations.

Strong communication skills with a proactive approach to safety, customer service, and teamwork.

Security Officer - Premium Security Services - London, UK

(2024-01)

• Delivered professional front-of-house security in customer-facing environments, ensuring a safe and welcoming atmosphere for visitors and staff
• Managed access control and ID verification in line with site procedures and safety standards
• Maintained a visible and professional presence to deter incidents and reassure the public
• Responded to incidents calmly and effectively, using conflict de-escalation techniques
• Completed detailed incident reports and maintained accurate documentation
• Conducted routine patrols to ensure safety, security, and compliance with health & safety regulations
• Communicated effectively with team members and supervisors to ensure smooth operations
• Maintained a high standard of personal presentation in line with client-facing environments

Facilities Cleaning Operative - Blue arrow - London, UK

(2021-02 - 2024-01)

Security Officer - Hôpital La Pitié-Salpêtrière-Ap-Hp - Paris, France

(2020-09 - 2021-02)

• Conducted regular patrols of hospital premises to maintain a safe and secure environment for patients, staff, and visitors
• Completed detailed incident reports and maintained accurate daily security logs
• Worked closely with clinical staff to manage challenging situations involving vulnerable or distressed patients
• Managed CCTV systems and controlled access to restricted areas, preventing unauthorised entry
• Worked independently in secure office environments
• Followed strict procedures, schedules, and health & safety standards
• Communicated professionally with staff and supervisors

Security Advance Training - NVQ Level 2 - London, UK (2023 - 2023)

First Aid Training - London, UK (2024 - 2024)

Cyber Security Practices - NFCE Level 3 - London, UK (2025 - 2025)