Bus driver - Go North East - Sunderland, Tyne and Wear
(2015-06)
- Reported any mechanical problems promptly for early resolution.
- Performed minor repairs on the bus, avoiding unnecessary breakdowns.
- Handled emergencies effectively by applying first-aid training when necessary.
- Managed difficult situations calmly, creating a peaceful environment onboard.
- Checked validity of passenger tickets or passes to prevent fraud.
- Used defensive driving techniques for minimising potential accidents.
- Navigated different routes efficiently to reach destinations on time.
- Ensured passenger safety by adhering to all traffic regulations.
- Operated ticket machines correctly, guaranteeing accurate fare collection.
- Promoted good behaviour amongst passengers with clear communication of rules.
- Undertook routine vehicle inspections for safe driving conditions.
- Conducted pre-trip inspections of the bus to ensure roadworthiness.
- Followed company policies strictly, upholding professional standards at all times.
- Provided excellent customer service to passengers, ensuring all had a comfortable journey.
- Assisted elderly or disabled passengers, promoting inclusivity and respect.
- Coordinated with control centres for updated route information, keeping journeys efficient.
- Reported any malfunctions promptly to keep bus running smoothly.
- Performed safety checks before and after shifts, completing daily checklists.
- Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
Van Sales Co-ordinator - Monument Foods Ltd - Sunderland, Tyne and Wear
(2005-09 - 2015-06)
- Developed strong client relationships through frequent follow-ups for improved business prospects.
- Provided proactive support to the sales team, thereby enhancing productivity levels.
- Improved order accuracy through meticulous invoice verification process.
- Processed purchases and sales orders promptly.
- Input orders onto internal system to maintain updated sales records.
Service department Driver - Bristol Street Motors - Sunderland, Tyne and Wear
(1998-01 - 2005-09)
- Communicated effectively with customers to confirm deliveries.
- Demonstrated professionalism when dealing with clients, fostered positive relationships.
- Assisted in loading and unloading of goods, ensured safe transportation.
- Navigated through heavy traffic whilst maintaining composure.
- Performed daily vehicle inspections to ensure safety.
- Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
