Frankie Coutsoudis

Reliable, positive and hardworking professional with 4 years of experience across customer service, hospitality, retail and warehouse. I am someone who takes pride in doing a good job, is skilled in fast-paced settings, has good attention to detail, and supports team members to achieve shared goals. Seeking a role where I can contribute positively to a team and apply my experience.

Kitchen and Bathroom Showroom Specialist - B&Q - Southampton

(2023-09 - 2026-01)

• Delivered excellent customer service and support to a wide range of customers.
• Helped design and sell kitchens and bathrooms on showrooms department
• Built strong relationships through effective communication and understanding customer needs.
• Maintained high standards of presentation and organisation.
• Worked effectively as part of a team in a busy environment.
• Assisted with stock management and maintaining organised work areas.

Bartender/Waiter - The Cricketers arms - Eastleigh

(2022-03 - 2023-08)

• Served food and drinks in a busy hospitality environment.
• Provided friendly and attentive customer service.
• Maintained cleanliness and presentation standards throughout service areas.
• Assisted with stock rotation and replenishment.
• Followed food hygiene and health and safety procedures.
• Worked closely with colleagues to ensure efficient service delivery.
• Handled customer requests and resolved issues professionally.

Customer Service Representative - Vue Cinema - Eastleigh

(2020-10 - 2022-01)

• Served customers and processed transactions efficiently.
• Assisted with customer enquiries and provided excellent service.
• Maintained cleanliness and presentation standards across customer areas.
• Worked effectively during busy periods while maintaining attention to detail.

Warehouse operative - Skoolkit - Eastleigh

(2020-07 - 2020-10)

• Picked and packed customer orders accurately and efficiently.
• Maintained organised stock areas.
• Followed health and safety procedures at all times.
• Worked to daily targets while maintaining quality standards.

GCSE - General Education - Wyvern College A Levels - Media Studies, Sociology, Geography - Barton Peveril