Franklin Mbaoma

Organised and motivated individual seeking an HR Administrator Apprenticeship to begin a career in Human Resources. Experienced in providing administrative support, maintaining accurate records, handling confidential information, and supporting smooth office operations. Strong organisational, communication, and IT skills, with the ability to prioritise tasks, work independently, and contribute positively to a professional team.

Administrator - Rapid Improvement Ltd - Mitcham

(2024-03)

• Provided day-to-day administrative support, ensuring smooth office operations
• Maintained accurate employee and internal records, supporting compliance with data protection policies
• Prepared documents and maintained files for onboarding and general office administration
• Performed data entry and updated spreadsheets to track administrative activities
• Handled confidential information with discretion and professionalism
• Prioritised multiple tasks in a fast-paced environment, meeting deadlines consistently

Crew Member - McDonald's - Balham

(2022-01 - 2022-09)

• Provided friendly and efficient customer service in a fast-paced environment
• Followed operational procedures accurately and safely
• Worked as part of a team to complete tasks and meet daily targets
• Maintained cleanliness and organisation of work areas
• Learned to manage multiple tasks and stay focused under pressure

GCSEs - English Language, English Literature, Maths, Combined Science, Physical Education, Music, History - Harris Academy (2015 - 2020)

C-Techs - Business & Information Technology - Harris Academy Sixth Form (2020 - 2022)