Freda Mensah

I am an experienced Warehouse Worker with a strong background in inventory management and warehouse operations. I have experience in a variety of roles, including shipping and receiving, order picking and packing, cleaning, good in fashion designing and inventory control. I am reliable, organized, detail-oriented, and am committed to providing excellent customer service.

I am proficient in MS Office and have years of experience. Throughout my professional experience, I have demonstrated strong cultural awareness, a positive attitude, empathy for others, and the ability to adapt to new environments and new people. I will always remain professional, empathetic, and enthusiastic of progress and vision.

Warehouse Worker at Reynolds Catering Services Warehouse (2023-10 – Present)

• Supported the Manager in implementing sales programmes that resulted in 40% revenue growth.
• Maintaining a clear and tidy warehouse and ensuring any potential hazards are taken care of safely, quickly and efficiently.
• Stocked, replenished and organized shelves to ensure consistent levels of product availability.
• Receive deliveries of goods from supplies, and as part of the Goods In Team, I checked the products temperature, record, document and booked them on the computer.

Position Not Specified at The Peninsula Hotel (2023-09 – 2023-10)

Sales Associate at Tigo Enterprise Warehouse (2022-07 – 2023-08)

• Implemented customer service training programmer, improving guest satisfaction score by 50% within 6 months.
• Interacted and engaged with customers, providing guidance and expected advice to influence purchase decisions.
• Fostered and maintained excellent customer relationships, boosting client retention rate from 70% to 90% within 5 months.
• More stock around by hand, using lifting gear or a forklift truck.
• Check for damaged or missing items

Home Care Worker at Warehouse and Home Care Services (2022-01 – 2022-05)

• Assisting the patient with bathing, grooming, and getting dressed
• Handling household tasks like grocery shopping and laundry
• Preparing and serving meals at the appropriate time
• Administering oral and topical medication under the supervision of medical personnel
• Providing mental and emotional support
• Making recommendations to family members and healthcare personnel on the plan of care
• Organising suitable recreational activities for the patient
• Collaborating with other health care and social care professionals to provide the best possible care

Warehouse Associate at Amazon (2021-03 – 2021-12)

Warehouse associate at Amazon. Performed all warehouse labourer duties including picking, packing, counting, record keeping, and maintaining a clean area.

• Consistently maintained picking/packing speeds in the 95th percentile.
• Picked all orders with 100% accuracy despite high speeds.
• Maintained a clean work area, meeting 98% of inspection requirements.

Warehouse Worker at ABC Company (2020-04 – 2020-12)

• Processed incoming and outgoing shipments, including inspections and verifying contents.
• Picked and packed orders and prepared them for shipment.
• Maintained accurate inventory records and stocked merchandise.

West African Senior Secondary Certificate – Harvard College Senior High School (2009-09 – 2012-06)

GCSE English in English – Harvard College Senior High School

GCSE Mathematic in Mathematics – Harvard College Senior High School