Freiya Bailey

A friendly, professional, and hardworking individual with a Level 2 qualification in Beauty Therapy and hands-on experience working in a busy beauty salon. Confident in providing excellent customer service, communicating effectively with clients, and maintaining a clean, organised, and welcoming environment. Reliable, punctual, and committed to delivering high standards while working well both independently and as part of a team.

Beauty Therapist Assistant - NB Nails & Beauty

(2025-09 - 2026-07)

• Welcomed clients and provided excellent customer service.
• Processed client payments accurately and efficiently.
• Handled customer enquiries and resolved complaints professionally.
• Maintained a clean, organised, and hygienic salon in line with health and safety standards.
• Assisted clients in choosing suitable treatments and products.
• Promoted salon products and services.
• Demonstrated strong communication and listening skills to ensure a positive client experience.

Level 2 Beauty Therapy - Beauty Therapy - Gateshead College (2025-09 - 2026-06)