Fuseini Adamah

Highly experienced Travel and Ticketing Professional with over 20 years of expertise in corporate travel management, airline reservations, ticketing operations, and customer service. Skilled in handling international and domestic travel arrangements, corporate accounts, fare construction, and GDS systems including Amadeus, Galileo, Sabre, and Abacus. Proven leadership experience managing ticketing teams, improving customer satisfaction, and building strong relationships with airlines and travel partners.

Currently seeking an opportunity with a reputable UK travel company as an Aviation Ticketing Manager, where extensive industry knowledge and operational expertise can contribute to business growth and service excellence.

Head of Corporate Ticketing - BCD Travel - Accra

(2013-03)

Manage and oversee corporate ticketing operations and travel services.

• Manage corporate travel contracts and client relationships.
• Coordinate travel arrangements with airlines, hotels, and tourism vendors.
• Supervise ticketing staff and provide operational training and support.
• Handle customer escalations and maintain high service standards.
• Ensure compliance with company travel policies and procedures.
• Drive revenue growth and improve customer satisfaction levels.

Head of Corporate Ticketing / Office Manager - Travel Bureau - Accra

(2010-08 - 2013-02)

• Coordinated travel services for corporate clients.
• Maintained vendor and airline relationships.
• Administer GDS booking systems including Amadeus and Galileo.

Assistant Supervisor, Reservations & Ticketing - Bindu Travels - Accra

(2002-05 - 2010-07)

• Performed management duties during the General Manager's absence.
• Monitor competitor pricing to maintain competitive travel rates.

Travel Agent - Atlantic Travel - Accra

(2001-06 - 2002-04)

• Assisted clients with ticketing and itinerary planning.

Diploma - IATA/UFTAA Foundation Course - IATA Training and Development Institute (2007 - 2007)

Certificate - General Travel - Ghana Airways Training Centre (2001 - 2001)