Assistant Manager / Vehicle Damage Assessor - Sandown Coachworks Heathrow - Feltham, London, United Kingdom
(2024-04 - 2026-06)
- Conducted vehicle damage assessments for insurance and private repair work, preparing accurate repair estimates and specifications.
- Liaised with insurance companies, engineers, and customers to obtain approvals and progress repairs efficiently.
- Managed and resolved customer complaints professionally, maintaining high levels of customer satisfaction and retention.
- Worked closely with the Workshop Controller to achieve key-to-key turnaround targets and operational performance standards.
- Oversaw reception operations, ensuring efficient workflow and workshop scheduling.
- Monitored financial performance and supported the achievement of monthly revenue and profitability targets.
- Coordinated communication between customers, reception staff, and workshop personnel.
- Identified inefficiencies within the Parts Department and implemented improved processes and infrastructure.
- Worked closely with suppliers to improve parts procurement and stock control.
- Reduced unnecessary expenditure while ensuring parts availability to support workshop productivity.
- Maintained effective cost control measures across departmental operations.
Driver / Trainee Vehicle Damage Assessor - Page Automotive Group - New Malden, London, United Kingdom
(2023-07 - 2024-04)
- Inspected vehicles and documented visible damage before and after repairs.
- Photographed vehicles and recorded condition details for assessment reports.
- Assisted experienced Vehicle Damage Assessors with repair estimates and repair planning.
- Developed knowledge of industry standards, repair methods, and estimating systems.
- Combined logistics responsibilities with vehicle inspection and assessment training.
Painter and Decorator - Self-Employed - London, United Kingdom
(2022-03 - 2023-07)
- Operated a successful self-employed painting and decorating business throughout the London area.
- Managed customer relationships, quotations, scheduling, and project delivery.
Warehouse Manager - Reach Food Service - Hayes, London, United Kingdom
(2018-10 - 2022-03)
- Assisted in establishing warehouse operations and implementing efficient picking and packing procedures.
- Supervised warehouse staff and ensured compliance with food safety, hygiene, and quality standards.
- Managed goods-in processes, inventory accuracy, and stock control procedures.
- Ensured proper storage of seafood products in line with food safety and temperature-control requirements.
- Supported successful food safety audits and certification requirements.
- Maintained efficient warehouse operations to support customer order fulfilment.
Warehouse Supervisor - Shield Food UK Ltd - Ruislip, London, United Kingdom
(2015-10 - 2018-10)
- Managed incoming goods, stock control, and warehouse organization.
- Maintained accurate inventory records and monitored stock levels.
- Ensured compliance with food safety, hygiene, and health & safety regulations.
- Trained and supported warehouse employees on procedures and company standards.
- Monitored product storage conditions to maintain quality standards.
Painter and Decorator - Self-Employed - Hungary
(2006 - 2015)
- Worked as a Painter and Decorator across a variety of residential and commercial projects.
