Infrastructure & End User Technical Lead
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A competent Technical infrastructure solutions-driven professional with over a decade proven track record of providing technical, end-user, Infrastructure and project support in an Agile Delivery method extensive experience of working in the front-line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures, and policies within a company. Skilled in Infrastructure architecture, ITSM, Network and system administration, Server Administration, M365, Microsoft O365, firewall deployment and integration using ITIL,ISO27001 Standard procedure.
A competent Technical infrastructure solutions-driven professional with over a decade proven track record of providing technical, end-user, Infrastructure and project support in an Agile Delivery method extensive experience of working in the front-line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures, and policies within a company. Skilled in Infrastructure architecture, ITSM, Network and system administration, Server Administration, M365, Microsoft O365, firewall deployment and integration using ITIL,ISO27001 Standard procedure.
BSc(Hons) Computer Science (Information System)
Information Technology Infrastructure Library (ITiL)
