Logistics Coordinator at Igenomix (2019-03 – 2026-06)
- Enforced and maintained safety and quality standard operating procedures.
- Prepared and maintained comprehensive reports for tracking and monitoring shipments.
- Liaised with freight carriers to ensure timely and accurate deliveries.
- Resolved issues during shipping, communicating delays to relevant individuals.
- Utilized computer systems to track shipments from origin to destination and generate reports accordingly.
- Coordinated daily operations such as loading, unloading trucks, packing orders, shipping, receiving items, and other logistics activities.
- Resolved problems arising from incorrect shipment details or inaccurate paperwork quickly and efficiently.
- Maintained accurate inventory records through physical counts and cycle count programs.
- Ensured compliance with safety regulations and company policies in the storage and distribution of goods.
- Participated in regular staff meetings to discuss challenges faced during daily operations and brainstorm ideas for resolving them effectively.
- Managed warehouse inventory, tracked stock levels, and monitored product shelf-life.
Barback/Server at The Slip Bar and Grill (2023-07 – Present)
- Maintained cleanliness of bar area, including washing glasses, wiping counters, and sweeping floors.
- Collected, washed, and restocked glass and barware for repeated use.
- Organized inventory of alcoholic beverages and ensured bar was fully stocked at all times.
- Swept and mopped bar and beverage service areas.
- Responded quickly to any complaints or issues raised by customers in order to maintain a positive environment.
- Utilized strong communication skills to effectively coordinate with other departments such as kitchen staff and waiters and waitresses.
- Provided and replenished beverage stock and supplies.
- Wiped and disinfected stations to meet company sanitation standards.
- Prepared garnishes to accompany drinks as requested.
- Serviced and maintained work area and cleaned and reset tables.
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash.
- Stocked cabinets or serving areas with condiments and refilled condiment containers.
- Washed glasses or other serving equipment at bars.
- Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, and trays.
- Filled beverage and ice dispensers.
- Served food to customers when waiters and waitresses needed assistance.
- Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning.
- Performed served, cleaning, and stocked duties in establishments, such as cafeterias, and dining rooms, to facilitate customer service.
Server/Cashier/Barista at Red Bar and Grill (2018-06 – Present)
- Exercised focus and concentration to keep track of tables and remember orders.
- Memorized menu to help diners make informed meal choices.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Greeted and accommodated guests, building positive experience from first interaction.
- Prepared and served food and beverages to customers.
- Assisted with training of new staff members.
- Processed payments and completed register transactions accurately.
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
- Prepared teas, hot chocolate, and other non-coffee drinks for customers.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
- Trained new baristas on company processes and product preparation.
Cashier at McDonald's (2018-04 – Present)
- Counted and balanced cash drawer at the beginning and end of each shift.
- Checked drawer totals, reconciled discrepancies, and prepared bank deposits.
- Delivered exceptional customer service at all points of contact.
- Resolved and de-escalated issues to address customer concerns.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Maintained cash accuracy by working with supervisor to correct deficiencies.
- Maintained inventory and store visual presentation to meet customer needs.
Cashier at Carls Jr (2017-05 – Present)
- Provided efficient and courteous service to customers.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Developed strong customer relationships to support satisfaction and loyalty.
