Gabriela Dinu

Friendly and customer-focused retail professional with strong experience in customer service, sales, product recommendations, cash handling, stock management and store operations.

Previous Retail Store

Manager experience with responsibility for daily store operations and team support. Confident approaching customers, understanding their needs and providing helpful product advice. Reliable, organised and comfortable taking responsibility for store standards, cash and security.

Customer Assistant & Cashier at Home Bargains (2025-09 – Present)

• Provide friendly customer service and assist customers with product queries and purchases.
• Operate tills accurately and handle cash and transactions with care.
• Support stock rotation, replenishment and attractive product displays.
• Work with colleagues to maintain high store standards and a positive shopping experience.

Business Owner at Gabriela Dinu Photography & All Chic Gift Shop (2017-01 – 2026-01)

• Built strong customer relationships through personalised service and tailored product recommendations.
• Handled customer enquiries, orders and issues, providing prompt and helpful support.
• Managed products, stock, availability and presentation while supporting sales.
• Created promotions and marketing content to attract customers and increase sales.

Customer Assistant & Cashier at Home Bargains (2022-05 – 2023-12)

• Provided friendly customer service and handled till transactions accurately.
• Supported stock rotation, replenishment and store displays.

Customer Assistant & Cashier at M&S Simply Food (2017-03 – 2018-07)

• Provided efficient customer service in a busy, high-volume environment.
• Handled transactions accurately and used product knowledge to assist customers.

Retail Store Manager at Fashion Store PPT (2014-01 – 2017-01)

• Managed daily store operations, customer service, sales, stock and store standards.
• Held responsibility for opening and closing the store and ensuring the premises were secure.
• Handled cash, till procedures and end-of-day cash responsibilities.
• Maintained merchandising, product availability, stock organisation and replenishment.
• Supported deliveries and stockroom organisation.
• Recruited, trained and supervised staff and supported the team to achieve sales targets.
• Dealt confidently with customer queries and resolved issues professionally.
• Took responsibility for the store and team during daily operations.

Office Assistant / Clerk at Public Notary (2008-01 – 2014-01)

Front-line client support, accurate records, administration and confidential document handling.

GCSE English in English – AQA (2021-01)

Functional Skills English Level 2 in English – City & Guilds (2020-01)

BA (Hons) in Accountancy – C. Brancoveanu University (2009-01)

BA & Master's in Ecology and Environment Care – Bucharest University (2002-01)