IT system compliance, aviation
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I am a hardworking professional with proven experience in customer service, security, and aviation operations. Skilled in problem-solving and effective teamwork, I bring strong organisational abilities, attention to detail, and adaptability to fast-paced environments. My background includes managing passenger check-in, security screening, and boarding processes, as well as handling customer inquiries with professionalism and care.
With a foundation in travel and tourism studies, I possess strong communication skills, cultural awareness, and a commitment to delivering high-quality service
I have experience in customer service, security, and aviation operations, including passenger check-in, document verification, boarding, baggage handling, and security screening. I have worked with easyJet’s systems to manage passenger data, resolved customer inquiries, and ensured safety and compliance through strict protocols. My background also includes fast-paced hospitality work and handling transactions.
I hold a Diploma in Travel and Tourism from Crawley College, where I learned about tourism management, marketing strategies, sustainable practices, global tourism trends, destination geography, and cultural awareness. During my studies, I developed skills in customer service, travel agency operations, and event planning, and gained practical experience through opportunities at Gatwick Airport.