Branch Manager at Supreme Finance (Findbond Group) (2022-12 – 2024-10)
- Managing staff and operations
- Ensuring customer satisfaction
- Achieving sales and collection targets
- Financial management and compliance
- Reconciliation(daily,weekly and monthly)
- Completing reports required by head office
- Approving loan payouts
- Responsible for the branch finances
- Ensuring office admin and filing is updated daily
Branch Consultant at Finbond Mutual Bank (2021-05 – 2022-12)
- Sales promotion and marketing
- Administration duties, filing and data capturing
- Processing applications and account opening
- Data capturing and opening funeral policies
- Ensuring compliance with policies
- Financial need analysis
- Building and maintaining relationships with clients
- Client retention(existing, new and dormant)
- Prompt and effective handling of any complaints from clients, other branches and head office
- Assisting with checking and capturing of reports and follow up on failed transactions
- Assisting with minimizing bad debt
Shop Assistant/Cashier at Eagle Adventure wear (2017-11 – 2020-12)
- Processing customer payments at the till.
- Assisting customers in finding the products they're looking for.
- Merchandising and labelling goods in the display shelves.
- Receiving, unpacking and arranging new stock from suppliers and warehouse.
- Promoting sales
