Gary Enfield

Courteous, friendly, kind, enthusiastic and organised person who has gained excellent customer service and can deliver to all. Good IT and keyboard skills along with being competent using MS Office. Can work effectively in a team and has the ability to get on with people at all levels. Keen and willing to undergo training and development, always improving and challenging myself. Reliable and trustworthy, able to work on my own and carry out all tasks required.

Ride Operator - Wicksteed Park - Kettering

(2023-01 - 2025-01)

• Opperating all the rides at the park
• Welcoming and greeting customers
• Using a radio to call for help in emergencies

Elf - The North Pole Productions - Kettering

(2022-01 - 2022-12)

• Welcoming children to Santa's Grotto.
• Collecting tickets at the entrance.
• Interacting wth the children making them feel comfortable before they meet Santa.

Job Searching - Job Searching

(2020-01 - 2022-12)

• Using job search websites such as, Indeed, Jobsite, Totaljobs to find employment.
• Checking social media for job vacancies.
• Sending companies my C.V.
• Looking in shop windows for vacancies.

Volunteer - Service Six - Wellingborough

(2017-01 - 2019-12)

Youth charity

• Attending Youth Engagement Panels assisting with building an App and discussing materials used.
• Assisting with workshops in schools.
• Delivered a 20 minute speech to adults and young children about the TARGET project concerning safety online.
• Attending conferences and AGMs speaking to large groups of people about my involvement within the TARGET project.
• Administration tasks, helping to organise information.

Admin Assistant volunteer - Victoria Centre - Wellingborough

(2016-01 - 2017-12)

Community charity

• Worked on a project to digitalise over 8 years of archiving in accordance with Data Protection guidelines.
• Created a website for a charity in Wellingborough and updated content for web visitors to navigate easily using multiple devices as well as updating Victoria Centre's current website with news and events.
• Tasked with mentoring new volunteers in order to integrate projects using other people's strengths and weaknesses when assigning tasks.
• Took control over a database using Excel to collate local businesses for use by Victoria Centre to use as potential leads in the future.
• Reception duties such as filing, greeting service users, guiding the general public to information points and answering incoming calls.
• Assisted with preparations for Victoria Centre's open day with promotional material and distributing this around the local area.
• Planned and expedited a publicity day at a local supermarket to promote Victoria Centre and childcare facilities by the way of loyalty card scheme that provided the customer and charity a small percentage on the customers' shopping spend.
• Using online e-learning software, I co-created a template for a fire safety awareness course that would be completed by members of staff to increase awareness and to remain compliant.

Business Administration Apprenticeship - Rocks Off Ltd - Kettering

(2015-01 - 2016-12)

• Greeting customers and dealing with their enquiries
• Answering incoming phone enquiries
• Generating Invoices for customer orders, liaising with other departments to complete customer orders to specification
• Filing and Archiving paperwork
• Retrieve online customer orders and prepare for processing
• Responsible for supervision when other staff were out of the office
• Liaising with delivery couriers to plan transport for customer orders

Work Experience - Department For Work and Pensions - Job Centre Plus - Kettering

(2014-01 - 2015-12)

Two week work experience

• Approaching customers offering to help
• Helping customers use the computer facilities
• Mentoring other work experience staff

Work Placement - NHS Bank Staff – St. Mary's Hospital - Kettering

(2014-01 - 2014-12)

Two week work placement

• Filing staff folders and photocopying
• Sorting out staff employee information into folders

TeleSales Operator - BCC Marketing Services

(2013-01 - 2013-12)

One week work placement

• Phoning other businesses
• Checking details on the computer with businesses

Crew Member - McDonalds - Kettering

(2008-01 - 2008-12)

Two week work placement

• Preparing food prior to cooking, operation of deep fat fryer and burger hot plate
• Taking and serving of customer orders

Apprenticeship Level 2 NVQ - Business Administration - Rocks Off Ltd (2015-01 - 2016-12)

Level 1 Certificate - Employment, Team Work, Community Skills - Tresham College – Prince's Trust (2014-01 - 2014-12)

EDI Level 2 - Business Admin Course - Babbington College (2013-01 - 2013-12)

BTEC Level 1 - IT at Work - Tresham Institute (2009-01 - 2011-12)

BTEC Level 2 First Diploma - IT at Work - Tresham Institute (2009-01 - 2011-12)

Maths Functional Skills Level 1 - Maths - Tresham Institute (2009-01 - 2011-12)

English Functional Skills - English - Tresham Institute (2009-01 - 2011-12)

GCSE - Six subjects including Maths & English - Latimer Arts College (2004-01 - 2009-12)