Gaurav Dhakal

Hardworking, reliable, and flexible worker with experience in customer service, cash handling, food hygiene, cleaning, teamwork, and working under pressure in a busy environment. Able to adapt quickly to different job roles and follow instructions carefully. Comfortable working in challenging workplaces and willing to take on different responsibilities when required.

Seeking opportunities in retail, supermarket, warehouse, cleaning, hospitality, healthcare assistant, care assistant, customer service, or team member roles. Punctual, respectful, and committed to providing excellent service and support to customers, colleagues, and the wider team.

Cafe Worker - Creams Cafe - Watford, Hertfordshire

(2025-07)

Worked in a busy and challenging cafe environment while staying calm and professional.

• Provided friendly and polite customer service to customers from different backgrounds.
• Prepared and served coffees, teas, desserts, and other menu items to customer preferences.
• Handled cash and card payments accurately using the till system.
• Maintained clean tables, work areas, and customer spaces to support a safe environment.
• Followed food hygiene, health and safety, and workplace standards during each shift.
• Restocked products and supported stock control when required.
• Supported team members during rush hours and helped complete different tasks as needed.
• Followed manager instructions carefully and completed duties responsibly.
• Demonstrated punctuality, teamwork, flexibility, and a strong work ethic.

Bachelor of Science - Computing Systems - Ulster University London Campus (2025-05)