Gayatri Mamidi

Operations and Workplace professional with 11+ years' experience delivering business operations, workplace management and operational improvement across family office, professional services, property, media and logistics organisations. Experienced in supporting multi-site operations, supplier management, compliance, IT governance and cross-functional projects. Trusted by senior leadership to improve operational performance, reduce costs and deliver efficient workplace services for approximately 80 employees across 14 business entities, while supporting employee onboarding, offboarding, workplace policies and initiatives that enhance the overall employee experience.

Office Manager | Operations & IT Coordination - Steyn Group - UK

(2025-05 - 2026-07)

• Led workplace operations across 14 UK and international business entities, supporting approximately 80 employees and ensuring the smooth delivery of office services.
• Administered Microsoft 365 for 100+ users, overseeing user accounts, licensing, device lifecycle management and the joiner/leaver process.
• Developed and maintained IT and workplace policies to strengthen governance, compliance and information security across the business.
• Collaborated with an external IT managed service provider to coordinate audit responses, security enhancements and remediation projects, ensuring technology controls aligned with governance and compliance requirements.
• Negotiated supplier contracts across IT, telecommunications, AV, managed print and office services, delivering measurable cost savings and service improvements.
• Delivered workplace and technology initiatives including AV upgrades, supplier transitions, laptop procurement and mobile optimisation from planning through implementation.
• Oversaw Health & Safety administration, GDPR compliance and confidentiality requirements, maintaining a safe and compliant working environment.
• Prepared business cases, supplier performance reviews and operational reports, providing recommendations that supported informed decision-making by senior leadership.
• Partnered with HR to coordinate onboarding, offboarding, induction planning, workplace readiness, equipment allocation and user access, ensuring a seamless employee experience.
• Partnered with the COO and senior leadership to drive operational improvements, support strategic initiatives and coordinate cross-functional business projects.

Production Finance Administrator - CGTN Europe

(2024-10 - 2025-01)

• Processed high volumes of production invoices, expenses and freelancer payments, ensuring accuracy, confidentiality and compliance with company policies.
• Coordinated travel, accommodation and visa arrangements for production teams while liaising with suppliers and third parties.
• Managed finance records resolved invoice queries and maintained accurate documentation to support financial operations.

Office Manager | Practice Operations & IT Support - 2E Accountants

(2022-10 - 2024-07)

• Managed day-to-day practice operations, statutory compliance, supplier relationships and Companies House/HMRC administration, ensuring efficient business support across the firm.
• Coordinated employee onboarding, workplace technology setup, supplier management and internal IT support, working closely with external technology providers.
• Supported compliance with data protection requirements, maintained operational documentation and improved office procedures to enhance efficiency and service delivery.

Office Manager | Operations & Facilities - Marble Properties

(2021-08 - 2022-10)

• Managed workplace operations, facilities, contractors and supplier relationships to ensure efficient day-to-day business operations.
• Coordinated procurement, maintenance programmes, compliance activities and office administration while supporting Directors with operational reporting.
• Improved operational processes, document management and workplace procedures to enhance service delivery and operational efficiency.

Executive Assistant | Immigration Support - London Investment Immigration Education (LIIE)

(2020-07 - 2021-06)

• Provided executive support to the Director, managing diaries, meetings, travel arrangements and confidential documentation.
• Liaised with the Director, immigration lawyer and external stakeholders while managing confidential correspondence, documentation and administrative support.

Operations Coordinator - Meera Logistics

(2014-05 - 2019-08)

• Led a business improvement project to transition from outsourced logistics to an in-house vehicle fleet, coordinating supplier negotiations and procurement activities that delivered significant operational cost savings.
• Spearheaded a fuel optimisation initiative by analysing diesel consumption data across the fleet, identifying opportunities to improve efficiency and reduce operating costs.
• Coordinated daily logistics operations, transport schedules and customer requirements while maintaining strong relationships with customers, suppliers and operational teams to ensure efficient service delivery.
• Monitored operational performance, resolved logistics issues and supported continuous improvement initiatives to enhance service delivery.

MSc - Data Analytics

BSc - Chemistry & Mathematics