Gayle Balmer

Caring, reliable and hardworking individual with extensive experience in care work, volunteering and customer service. I have worked as a Care Assistant and developed strong communication, teamwork and organisational skills. I am also an experienced Age UK volunteer, where I have gained valuable retail experience including customer service, till work, stock rotation, shelf stacking and shop displays.

I took time away from paid employment to care for my son, who has now moved into assisted living. I am now ready to return to paid employment and bring my previous care experience together with my more recent retail and customer service skills.

Volunteer - Age UK Morpeth

(2019-01)

• Provide friendly and helpful customer service to members of the public.
• Operate the till and assist customers with purchases.
• Carry out stock rotation and organise incoming stock.
• Sort, price and prepare stock for sale.
• Replenish shelves and maintain an organised shop floor.
• Help create attractive and appealing shop displays.
• Assist with opening and preparing the shop.
• Work effectively as part of a team while also completing tasks independently.

Care Assistant - Woodhorn Park

(2010-01 - 2014-12)

• Provided care and support to residents in a caring environment.
• Assisted with day-to-day needs while promoting dignity and independence.
• Built positive relationships with residents and colleagues.
• Worked as part of a team and followed care procedures.
• Maintained a professional, patient and compassionate approach.

Care Assistant - Moorhouse Farm

(1999-01 - 2010-12)

• Provided care and support to residents.
• Assisted with daily routines and personal needs.
• Communicated effectively with residents, families and colleagues.
• Supported residents with dignity, patience and respect.
• Worked responsibly both independently and as part of a team.

Health and Social Care Level 1 - Health and Social Care - NTA (1997-01 - 1999-12)

Health and Social Care Level 2 - Health and Social Care - NTA (1997-01 - 1999-12)

Health and Social Care Level 3 - Health and Social Care - NTA (1997-01 - 1999-12)

GCSE-level education - Bedlington High School (1994-01 - 1997-12)