Geard B. Peiris
Parking Operations Supervisor & Driver
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About
Experienced and highly motivated operations and customer service professional with over 12 years of experience at London Gatwick Airport. Adept in supervising teams, managing operational logistics, and ensuring top-tier customer service in fast-paced environments. Proven track record in parking services, retail management, and handling high-pressure situations. Strong organisational skills, problem-solving ability, and a customer-focused approach.
Experience
Parking Operations Supervisor & Driver - Maple Manor Parking Limited - London Gatwick Airport
(2023-05)
- Oversee check-in/check-out of cars at airport terminals and manage customer interactions.
- Coordinate staff assignments across airport terminals to ensure efficient service.
- Address and resolve customer complaints to ensure satisfaction.
Car Parking Controller - Gatwick Parking Space Ltd - Gatwick Airport
(2019-02 - 2023-04)
- Managed the smooth operation of car parking services at Gatwick Airport.
- Supervised staff allocation and ensured efficient vehicle handling and customer service.
- Resolved customer issues and provided solutions to operational challenges.
Senior Supervisor - Puccino’s - Gatwick Airport
(2016-04 - 2019-01)
- Supervised daily operations, including staff rosters, sales reporting, and banking reconciliation.
- Handled customer service and ensured compliance with safety and hygiene standards.
- Investigated discrepancies and minimised cash and stock losses.
Senior Supervisor & Acting Assistant Manager - Select Service Partner - Gatwick Airport
(2006-09 - 2016-03)
- Led teams at Millie’s Cookies and Upper Crust, ensuring smooth operations.
- Covered managerial duties in the absence of the unit manager, overseeing staff and daily operations.
- Managed health & safety compliance and supported operational excellence.
Education
MA - Marketing and Innovation (Top-Up) - Anglia Ruskin University (London School of Marketing)
BTEC Higher National Diploma - Business (Finance) - City of London College
G.C.E. A-Level - Accounting, Economics, Christianity – Ordinary Pass - De Mazenod College (1999)
G.C.E. O-Level - Passed all subjects.
- De Mazenod College (1996)
