Gemma Birkbeck
Digital Marketing Assistant
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About
With three years experience in marketing communications, I am an ambitious individual with a passion for all things creative. I'm confident, adaptable and love to take on new challenges. My current role specialises in social media and email marketing at Endress+Hauser UK, a global B2B organisation for process engineering.
Experience
Digital Marketing Assistant at Endress+Hauser (2023-08 – Present)
- Copywriting, basic admin tasks, creating and scheduling social media posts
- Managing employee advocacy programme
- Photo/video editing using Affinity/Canva
- Creating and scheduling emails using Eloqua (including creation of forms/landing pages/segments)
- Assisting with organising internal events
- Analysing social media and email metrics
Barista Maestro/Team Leader at Costa (2023-03 – 2023-08)
- Serving customers, making drinks, operating tills
- Rotating stock, basic food hygiene practises, promoting deals
- Cleaning duties, making displays look presentable
- Collecting dishes from tables, stock count
- Recording food waste, managing staff
- Banking, cashing up tills, resolving problems
- Locking up shop, picking up extra shifts when needed
- Putting delivery away
Shop Supervisor at Greggs (2021-11 – 2023-02)
- Team member duties, stock count
- Recording food waste, managing staff
- Banking, cashing up tills
- Resolving problems, locking up shop
- Editing rota, picking up extra shifts when needed
- Taking role of manager when manager is absent
Team member at Greggs (2021-01 – 2023-02)
- Serving customers, operating tills
- Baking/packaging food, rotating stock
- Basic food hygiene practises, promoting deals
- Cleaning duties, lifting heavy items
- Making displays look presentable, putting delivery away
Team member at Pear Mill Vintage Tea Room (2019-06 – 2020-12)
- Pot washer duties, kitchen cleaning duties
- Taking customers' orders, calculating price of orders
- Making hot drinks, serving/prepping food
- Collecting dishes from tables, putting delivery away
Education
Digital Marketer Level 3 in Digital Marketing – Apprentify (2024)
A level - Media Studies in Media Studies – Pendelton Sixth Form College (2022)
A level - Drama & Theatre Studies in Drama & Theatre Studies – Pendelton Sixth Form College (2022)
A level - Dance in Dance – Pendelton Sixth Form College (2022)
GCSE in Combined Science – Stockport Academy (2020)
GCSE in Maths – Stockport Academy (2020)
GCSE in English Language – Stockport Academy (2020)
GCSE in English Literature – Stockport Academy (2020)
GCSE in Drama – Stockport Academy (2020)
GCSE in History – Stockport Academy (2020)
GCSE in Spanish – Stockport Academy (2020)
GCSE in Hospitality & Catering – Stockport Academy (2020)
