Gemma Brotheridge

I work well within a team and works well on my own. I have worked in a nursery; my job role included looking after children from 1+ year which includes changing, feeding, fun activities and taking them outside to explore the wild-life. I also had my own set key children which meant that I had to keep track and write down their learning progress.

I worked at B&M and my job role included; dealing with customers (happy or un-happy), make sure my employees are doing what they are meant to be doing and I also handle the money as I work in the cash-office. When I first started at B&M I worked on recovery, which we had to tidy the shop, then I moved to delivery, working at a fast past, I then moved to the tills which brought out my confidence, I then started working in the cash-office as a customer service supervisor. I really enjoy my job but would love to explore and learn new things.

Nursery Staff - Nursery Rhymes Day Nursery - Cheltenham, England

(2014-01 - 2017-12)

Work Experience - Gardeners Lane Primary School

(2013-01 - 2013-12)

Customer Service Supervisor - B&M Retail

(2017-01 - 2019-12)

• Dealt with customers (happy or un-happy)
• Ensured employees are doing what they are meant to be doing
• Handled money in the cash-office
• Worked on recovery - tidying the shop
• Worked on delivery at a fast pace
• Worked on the tills
• Worked in the cash-office as a customer service supervisor

Nursery Staff - Happy Kids Education Centre

(2019-01 - 2021-12)

Nursery Staff - Hickory Dickorys Day Nursery

GCSE - Pittville School

Level 1 - Childcare - College Cheltenham

Level 2 - Childcare - Nursery Rhymes Day Nursery

Level 3 - Childcare - Hickory Dickory Day Nursery