Gemma Douglas

In hiring me you will be getting a hardworking, compassionate, punctual understanding individual who thrives in busy environments. I'm easy-going, a quick learner and I enjoy learning more about different industries. I enjoy a challenge and guide others to always give 110% in the work place.

Appointment Setter - Evergreen Media ltd - Blackpool, Lancashire

(2025-01)

Outbound calling USA and Canada, setting appointments unfortunately no benefits to the company

Sales Advisor - Blackpool promotions - Blackpool

(2024-07 - 2025-01)

In this role it's a mixture of sales and hotel admin, the role itself is easy and enjoyable but due to season end hours are cut

Sales Executive - Domestic & General Group - Remote

(2024-04 - 2024-07)

Working here has taught me a lot about sales targets and how to approach customers, unfortunately remote working is closing and the office is in Nottingham

Sales Trainee - ScottishPower - Liverpool, Merseyside

(2024-02 - 2024-05)

During my time here I was trained on many different campaigns, for my last month I stayed on Scottish power as I found this easiest to sell. I left here due to realising door to door isn't for me but I enjoy sales

Sales Executive - BT - Birkenhead

(2023-11 - 2024-01)

In this role daily I beat my targets by just over triple sometimes hitting the weekly target in a day but unfortunately the career progression is non existent and management being terrible

Sales Associate - Money Expert - Liverpool, Merseyside

(2023-09 - 2023-10)

During My time here I learned the basics of sales and all the theories. I left due to door to door being too cold that time of year

Head Bartender - Anatolia Sea View Mediterranean Cuisine - Lytham St. Annes

(2023-08 - 2023-09)

Working here has taught me a lot about cultural differences, I've had the chance to master mixology and produce photograph worthy cocktails fast everytime, I've learned how to manage myself and staff during stressful situations. I left due to a move to the Wirral

Bar Supervisor - Trilogy Nightclub - Lancashire

(2022-10 - 2023-05)

During my time at trilogy I learned a lot about time management, leadership and working under immense pressure. Unfortunately there was issues within the business that I didn't agree with so I left due to higher up management not caring

Bar Supervisor - Partington's Holiday Centres - Blackpool

(2022-07 - 2022-10)

My time with partingtons has taught me a lot, I've improved mixology skills, adapted to an extremely busy environment working the main bar during high season, my time management was improved and my leadership skills, i helped guide new starters and inexperienced bar staff into perfect employees with a vast knowledge of cocktails and bar stock being able to advise guests and answer questions with ease. Unfortunately the season is coming to an end

Bar Staff - Doric Hotel - Blackpool

(2022-06 - 2022-07)

During my time here I learned time management, cleaning and admin. I was put in many different areas of the hotel with no training due to staffing issues, I became a very quick learner.

Bar Supervisor - Joseph Holt Ltd - Blackpool, Lancashire

(2022-01 - 2022-06)

I took this job whilst limiting my hours at nisa, at this job I improved my leadership skills and learned how to deal with difficult customers positively

Post Office/shop manager - Nisa Local - Blackpool

(2021-10 - 2022-03)

During my time here I learned different processing systems and retail skills. I also learned leadership skills as the owner used to leave me to manage due to being the oldest. I left this job due to the owner's treatment of staff

Bar Staff (cocktails) - Haven Holidays - Blackpool, Lancashire

(2021-08 - 2021-10)

During my short time at haven i was turned off bar work due to management

Ride Operator - South pier - Blackpool, Lancashire

(2021-07 - 2021-09)

I took up a minimal hours part time job operating rides to try something different, after 2 months and 2 weeks I decided the job role i was in was not for me. In this role I learned patience and how to calm customers down. I also learned how to turn a situation from negative to positive

Cocktail Bartender / team leader - Slug and Lettuce - Blackpool, Lancashire

(2020-03 - 2021-08)

I took up this job whilst lockdown restrictions were being lifted, during this time I was trained on cocktails starting off with simple ones such as godfather or zombie moving onto more complicated ones (for somebody with a weeks experience) such as martini's, mojito's or daiquiri's.

Bar Staff - J D Wetherspoon PLC - Blackpool, Lancashire

(2021-01 - 2021-07)

This job gave me proper bar experience, learning different tasks including line clean and keg change. Unfortunately during covid with the future of employment being uncertain I took up a second bar job

Bar Staff - Mint People - Blackpool

(2020-07 - 2021-03)

Temp agency, covering bar work over numerous locations. Giving me an adaption skill being able to work different busy environments every other day whilst lockdown was on and off, adhering to restrictions and rules

Hotel Assistant - The Grange Hotel - Blackpool, Lancashire

(2017-06 - 2019-07)

As a hotel assistant I did a variety of jobs including reception, admin, catering, waiting on, guest services and caretaking. I worked here until the hotel was sold

A-Level or equivalent - Engineering - Blackpool and the Fylde College (2019-09 - 2020-07)

A-Level or equivalent - Public services - The Blackpool Sixth Form College (2018-09 - 2019-07)

GCSE or equivalent - Photography - Montgomery high school (2015-09 - 2018-09)

GCSE or equivalent - Drama - Montgomery high school (2015-09 - 2018-05)

GCSE or equivalent - Computer Science - Montgomery high school (2015-09 - 2018-05)

GCSE or equivalent - Mathematics - Montgomery high school (2013-09 - 2018-05)

GCSE or equivalent - English literature - Montgomery Highschool (2013-09 - 2018-05)

GCSE or equivalent - English language - Montgomery high school (2013-09 - 2018-05)

GCSE or equivalent - Biology - Montgomery high school (2013-09 - 2018-05)

GCSE or equivalent - Physics - Montgomery high school (2013-09 - 2018-05)

GCSE or equivalent - Chemistry - Montgomery high school (2013-09 - 2018-05)