Technical Innovation Leader & Crisis Management
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With a track record of pioneering the UK’s first dedicated business ISP and leading major technical teams, I specialise in delivering innovative ICT solutions, crisis and change management, and strategic organisational transformation.
My expertise spans data-centre management, cybersecurity, and AI enablement, honed through high-profile secondments for blue-chip clients. Combining deep hands-on knowledge from software development to executive leadership, I am known for my calm decisiveness under pressure and my ability to drive technical excellence, foster collaboration, and deliver rapid, resilient results in fast-paced environments
With over 30 years in ICT, I have built a career defined by technical expertise, leadership, and innovation. I pioneered the UK’s first dedicated business ISP in 1992 and have since remained at the forefront of industry advancements, consistently delivering market-leading solutions. My role as senior partner at GEN saw me leading technology assessments, guiding strategic investments, and managing initiatives from inception through to implementation and support.
Throughout my career, I’ve worked as a crisis and change management consultant for major organisations including; British Steel, Chevron Aerospace, Blue Circle, EMC, and Intesa, helping them navigate technological and operational challenges. My experience spans a wide range of environments, collaborating with executive teams and cross-functional stakeholders across sectors such as engineering, legal, logistics, marketing, and finance.
I possess deep, hands-on knowledge across operating systems (Linux, Unix, Windows Server), advanced networking (BGP, VPNs, firewalls), cloud and virtualisation (VMware, Docker, AWS, Azure), programming (PHP, JavaScript, Python, C/C++), and database management (MariaDB, SQL Server, Redis, MongoDB). My skills extend to embedded systems and electronics, as well as AI and machine learning, developing and deploying solutions like AI-powered IVRs, chatbots, and real-time analytics for operational excellence. I’m recognised in the industry for staying composed and resourceful under pressure, fostering innovation, and effectively bridging the gap between strategic planning and hands-on technical execution.
