Georgia McMahon

I have 6 years' experience in customer service roles. I am organised, have good communication skills and an excellent track record of significantly increasing service quality, sales and customer base. I use these skills to build relationships and adapt well to challenges thrown at me in the customer service field.

Strong ability to multi-task and prioritise my workload. I am seeking a new role where I can utilise these skills. I have a Bachelor of Science degree in International Events Management from the University of Salford.

During my three years at the Salford Business school, I covered topics such as HR, marketing, finance, sustainability, corporate social responsibility and business law as well as how to run and manage events successfully. I am therefore a good planner and have knowledge in all of these aspects in a business.

Administrative Assistant - Rosebridge Financial Advisers

(2026-05 - 2026-06)

Completed a six-week temporary placement at a financial advisory firm, providing administrative support to advisers and assisting with the organisation of client documentation.

Responsibilities included managing records, handling telephone and email enquiries, arranging appointments, and ensuring confidential information was processed accurately and professionally. This role strengthened my organisational, communication, and attention-to-detail skills while working in a professional financial services environment.

Transfers In Administration - AJ Bell - Salford

(2023-02 - 2025-12)

At AJ Bell, I worked in the Transfers Administration team, managing ISA, GIA, and pension transfers while ensuring compliance and accuracy throughout the process. My role involved regular communication with financial advisers and ceding schemes, requiring clear, professional correspondence to resolve queries and keep cases moving smoothly. I worked closely with colleagues to coordinate workloads and meet service-level deadlines, which strengthened my teamwork and organisational skills.

In addition, I acted as a buddy for new starters, supporting their onboarding and development by sharing knowledge, answering questions, and fostering a collaborative team environment. This experience gave me strong skills in coordination, stakeholder management, and problem-solving—qualities that are directly transferable to event planning and delivery. In June 2025, I was promoted to the Specialist Transfers Team, where I now handle larger and more complex cases with major financial adviser firms.

This requires managing high-value pension, ISA, and GIA transfers, ensuring accuracy, compliance, and timely delivery under pressure. This promotion reflects my ability to take on increased responsibility

Front of desk and tanning consultant - Sunseekers Sunbeds - Walkden

(2023-04 - 2024-01)

As a front of desk receptionist and tanning consultant. I am the person people see when they are greeted on arrival. I have extensive experience in operating and maintaining sunbed equipment, ensuring optimal performance and adherence to safety protocols.

One of my key responsibilities as the on-shift manager of the shop is efficiently managing and utilising the computer system. I use the computer system to perform daily operations and scheduling to ensure a flow of customers throughout the day. I have in depth knowledge of various tanning products, including lotions and accelerators and have the ability to assist clients in selecting the appropriate products based on their tanning goals and skin type.

I make customers clear on safe tanning practices. I have excellent communication skills, both written and verbal. At the end of each shift, I am experienced in effectively closing the shop at the end of the day.

Making sure all cleaning is competed for the following shift, disposing of all waste. I count the cash register and verify sales records and generate shift reports. I make sure the premises are closed and secure.

I turn off equipment, lights and make sure all machinery includ

Hub Coordinator - Reach PLC - Oldham

(2021-04 - 2024-01)

While being at The University of Salford I have been working at Reach PLC as a hub coordinator, based at The Manchester Evening News offices. I am the person people first see when they enter the building in the mornings. I work to provide a receptionist presence in the office.

In a customer facing environment my main purpose is welcoming Reach staff and clients. I am well informed about Reach and feel comfortable talking to clients in person and over the phone. Using online tools to manage meeting rooms, desk and car park bookings.

I also interact with internal departments and contractors. I also induct staff partners, posting mail on time along with general office duties. I help support technology within meeting rooms, provide full training and can do first aid response.

Shop Assistant - Martins Craft Bakery Limited - Whitefield

(2018-09 - 2019-01)

I delivered an exceptional level of service to each customer by listening to concerns and answering questions about the products they wished to purchase. I monitored multiple areas of the shop to keep track of all company products on offer. I worked directly with customers and colleagues to achieve the best sales.

I made the products to a high standard before shop opening to sell to customers. I stocked shelves in a neat manner to attract customers to purchase and I kept the shop clean and tidy, adhering to health and safety standards of food.

Bachelor of Science with Second Class Honours Division Two - International Events Management - University of Salford (2020-09 - 2023-06)

Law - Holy Cross College (2018-09 - 2020-09)

Business - Holy Cross College (2018-09 - 2020-09)

GCSEs - St Monicas RC High School (2013-09 - 2018-09)