Recruitment Specialist — Full-Cycle Recruiter (Casual) at Melodia Home Care (2026-02 – 2026-06)
- Execute full end-to-end recruitment for Registered Nurses (RNs), Registered Practical Nurses (RPNs), Pediatric Shift Nurses, Personal Support Workers (PSWs), and Developmental Support Workers (DSWs) across Ontario regions.
- Proactively source qualified candidates through job boards, professional networks, LinkedIn, and direct outreach, building strong and continuous talent pipelines.
- Conduct structured screening interviews and behavioral assessments to shortlist candidates aligned with organizational standards and client requirements.
- Manage all credentialing, compliance documentation, and verification requirements from offer through hire — including college registration checks and regulatory body confirmations.
- Coordinate onboarding documentation and facilitate candidate readiness prior to first day of deployment.
- Conduct outreach to Ontario Health at Home regional offices to identify, develop, and secure shift opportunities for placed candidates.
- Maintain candidate pipelines, track recruitment metrics, and provide workforce planning reports to support operational staffing decisions.
Talent Acquisition Specialist — Full-Cycle Recruiter (Casual) at Your Virtual Partner (AU-based Client) (2025-12 – Present)
- Independently manage the full recruitment life-cycle — sourcing, screening, interviewing, selection, and offer — connecting skilled candidates with employers across Australian markets.
- Collaborate closely with hiring managers to deeply understand role requirements, team culture, and organizational goals before building targeted sourcing strategies.
- Build robust talent pipelines using job boards, social media, and professional networking to meet hiring demands efficiently and reduce time-to-fill.
- Conduct thorough candidate assessments evaluating skills, experience, and cultural fit to ensure strong long-term matches for clients.
- Create lasting partnerships with both candidates and organizations, supporting career advancement and business growth outcomes.
Talent Acquisition Specialist — Full-Cycle Recruiter at Mop Force Canada (2025-03 – 2025-05)
- Managed complete end-to-end recruitment for cleaning service positions — from initial sourcing and screening through interviewing, requirements verification, orientation, and system profile activation.
- Facilitated structured initial interviews assessing candidate qualifications, work ethic, and role fit.
- Evaluated all candidates against established hiring criteria, improving overall hire quality.
- Maintained positive candidate experience throughout the application process through prompt, professional communication via email and messaging platforms.
- Organized and conducted new hire orientation sessions, ensuring candidates were fully prepared prior to profile activation.
Training Specialist at FirstBPO (2025-01 – 2025-03)
- Delivered targeted training sessions ensuring agents achieved account-specific knowledge benchmarks and team performance metrics.
- Collaborated with the Talent Acquisition team to conduct competency-based interviews for campaign-specific roles, supporting end-to-end hiring workflows.
- Monitored and evaluated agent performance metrics, providing tailored coaching to close skill gaps and improve productivity.
- Fostered a culture of continuous improvement through consistent feedback, performance support, and knowledge-sharing.
Phone Interviewer at Dynata Corporation (2024-09 – 2024-11)
- Conducted structured telephone interviews and surveys across diverse demographics, ensuring accurate and compliant data collection.
- Shared best practices on interview techniques with team members, contributing to increased departmental productivity.
- Maintained rigorous documentation standards per client and research guidelines, delivering high-quality market research outputs.
HR Onboarding / Acquisition Specialist at Foundever Philippines (2023-10 – 2024-04)
- Owned the candidate journey from offer acceptance through Day 1 orientation — managing all communications, legal paperwork, and compliance workflows.
- Coordinated with multiple departments to facilitate seamless onboarding processes, reducing drop-off between offer and start date.
- Managed recruitment database and candidate records using HRIS platforms, maintaining data accuracy and pipeline visibility.
- Delivered clear, timely onboarding communications covering payroll, company policies, mission, and values to prepare new hires for success.
Client Service Associate at Big Outsource Services (2019-09 – 2023-06)
- Supported 12 diverse client accounts across hospitality (Airbnb), healthcare, legal services, and entertainment (Feed FM), developing strong multi-tasking and stakeholder management skills.
- Managed end-to-end case coordination for a US-based law firm, liaising with legal authorities and offices to compile required case documentation.
- Provided account management, customer service, and tax filing assistance across multiple concurrent campaigns.
Trainer / Service Specialist — Wellness Coordinator at SME Solutions (2018-01 – 2019-02)
- Organized and executed health and wellness events for corporate clients and medical professionals, ensuring high-quality delivery and client satisfaction.
- Maintained accurate client profiles and coordinated event updates, cancellations, and rescheduling in a timely manner.
Brand Ambassador at APPCO Group Asia — More Marketing Group (2017-07 – 2018-01)
- Generated qualified leads through cold calling, networking, and creative outreach campaigns.
- Developed and implemented brand awareness initiatives, collaborating cross-functionally to ensure consistent messaging across all platforms.
Product and Support Specialist at Virgin Media Telecommunications (2015-01 – 2017-02)
- Managed new customer onboarding, account services, upgrades, and general inquiries for telecommunications products.
- Trained new hires on product knowledge and call-handling best practices prior to production floor deployment.
- Conducted applicant interviews for open representative positions, supporting internal talent acquisition needs.
Customer Service Representative at Toys R Us Philippines (2014-10 – 2014-12)
- Managed online customer purchases, order tracking, and inbound sales while consistently meeting KPIs.
- Participated in escalation meetings and ongoing training programs to stay current on best practices and product knowledge.
