Business Support Assistant at Enfield Council – Parks and Open Spaces (2026-02 – 2026-09)
- Added new issues to the issues log and co-ordinating with the supervisors to ensure their actions were completed and issues were resolved.
- Created new processes for the team for the reporting of annual leave, sickness and driver safety checks.
- Prepared the online filing for migration to SharePoint, including reviewing files and folders, archiving or deleting, correcting poor filing methods, and renaming files and folders which had been incorrectly labelled.
- Created and updated the training log, identified gaps, sourced training companies and organised the sessions, including locations and equipment.
- Reviewed the list of parks and open spaces and corrected addresses and supervisor names.
- Attended meetings to discuss ongoing issues with the parks and open spaces and provided support to the supervisors.
- Reviewed, scanned and saved hard copies of the playground inspection sheets and vehicle check sheets, and flagged any issues to the supervisors.
- Created branded signage for the parks and open spaces.
- Point of contact in the depot when the supervisors and managers were out.
Legal Team Assistant at Haleon (2025-10 – 2026-01)
- Supported the Head of Corporate Legal, the Head of Security and the Chief Compliance Officer, including heavy diary management and acting as a point of contact.
- Raised Purchase Orders.
- Booked travel and visas, and processed expenses.
- Supported the other PAs and the HR department.
Career Break (2025-04 – 2025-09)
- Cared for a disabled parent.
Conduct Team Administrator at Chubb (2024-02 – 2025-03)
- Set up all team meetings, both internal and external.
- Administration of the Corporate Governance quarterly meetings, including setting up the meetings, tracking attendance, following up and closing down actions, and taking minutes.
- Took the minutes for the Third-Party Conduct Committee meetings, maintained the actions log and followed up and closed down actions.
- Filed the Product Reviews and New / Modified Product forms on SharePoint, kept a log of fair value assessments and recommendations, and followed up to ensure actions were completed.
- Sent reminders for Product Review and Audit open actions, logged and filed evidence, and followed up to ensure they were completed.
- Maintained the Conduct Issues log.
- Assisted the Conduct Manager with their calendar.
- Carried out general administration duties, including advising other departments on Conduct procedures.
Regional Team Co-ordinator (temporary contract) at The Crown Estate (2023-08 – 2023-09)
- Supported the Head of Regional Business Operations and the Regional Property Management Director, including heavy diary management and acting as a point of contact.
- Took notes during meetings.
- Produced presentations and reports.
- Booked travel and processed expenses.
- Supported the other PAs.
Project Co-ordinator (part time) at Oasis Community Learning (2023-02 – 2023-07)
- Arranged and attended all project meetings and took detailed minutes.
- Updated the action tracker for each meeting and followed up actions to ensure they were completed.
- Put together agendas and other paperwork for meetings.
- Co-ordinated with clients and internal colleagues.
- Provided ad hoc support to the project management team.
PA to the Directors at Arup (2021-11 – 2022-10)
- Supported the Leadership Team, including heavy diary management.
- Set up and supported departmental and company meetings.
- Produced presentations, letters, reports and other documentation.
- Acted as a point of contact for the Global Property Director, including liaising with internal Directors and external clients.
- Provided ad hoc support to the wider BE2 team.
- Assisted with organising internal and external events.
- Worked with administration to ensure processes were followed within the Building Engineering team and the department ran smoothly.
- Raised purchase orders and invoices, and supported the finance department during busy periods.
- Supported the other PAs.
Project Assistant at Arup (2017-10 – 2021-11)
- Maintained the organisation charts for Design House, working with team leads and the leadership team to ensure the information was correct and kept up to date.
- Liaised with and communicated effectively with clients.
- Created and edited the Design House newsletter. Developed ideas for the articles and gave support and guidance to the people commissioned to write them. Designed the template and wrote articles.
- Supported new joiners (approximately 5 per week).
- Assisted new recruits and existing staff so they understood and followed the specific requirements and guidelines of the project.
- Liaised with other departments (e.g. Commercial) to ensure processes were followed and issues were resolved.
- Managed document control (processing documents and dealing with internal enquiries) and assisted with finance (end of year accounts) during busy periods.
- Proofread and grammar checked technical reports.
- Organised ad-hoc staff social events.
PA and Team Organiser at Thales UK (2012-01 – 2017-08)
- Managed diaries and arranged travel and accommodation for two Directors.
- Maintained the in-house electronic filing system for the Technical Directorate, ensuring that it was organised and up to date.
- Maintained the external events database for the Technical Directorate.
- Acted as a point of contact on behalf of the Technical Director, liaising with other internal directors, department members and external customers.
- Mentored new staff in the use of MS Office and a variety of in-house systems.
- Liaised with the Finance and IT departments to monitor expenditure, ensure processes were followed, and fix issues.
- Raised purchase orders and invoices on behalf of the Technical Director and the team.
- Approved expenses and timesheets on behalf of the Technical Director.
- Performed general day-to-day administration including setting up new starters, ordering stationery and refreshments, and raising purchase orders.
PA to the Head of Property at Monsoon Accessorize
Early Career Summary
Business Support Assistant at Network Rail
Early Career Summary
Team Secretary at Network Rail
Early Career Summary
PA and Secretary at Hiscox
Early Career Summary
Secretary and PA at RSM Robson Rhodes LLP (now Grant Thornton LLP)
Early Career Summary
Secretary and PA at Insinger de Beaufort
Early Career Summary
Secretary at Rail Link Engineering
Early Career Summary
Administration Assistant at Endeavour Finance
Early Career Summary
