Gillian Morley

Looking for retail work .

Bartender - Free gardeners arms - Padiham, Lancashire

(2025-04 - 2026-02)

• Kept bar stocked and organised for easy access and quick service to customers.
• Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
• Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
• Washed and put away glassware after customer use, maintaining ready stock for customer service.
• Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
• Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
• Verified customer age using official government identifications prior to serving alcohol.
• Removed empty kegs, tapped new kegs and attached supply lines.
• Customised drink orders based on customer preferences, demonstrating versatility and expertise.
• Trained new staff on bar operations, cocktail preparation, and customer service standards.
• Resolved customer complaints with diplomacy, preserving the establishment's reputation for excellence.
• Kept supply of snacks and food items at bar to serve customers.
• Monitored customer drink levels and intervened to prevent excessive drinking and intoxicated driving.
• Cultivated a friendly and welcoming atmosphere, resulting in a 30% increase in repeat customers.

Special Needs Assistant - The Sea View Trust - Haslingden

(2023-04 - 2023-12)

• I worked as a special needs assistant for a very nice academy.
• Tor view was an amazing school to work for.
• My role was to support the students (ages 4-25).
• I have plenty of certificates that I can produce for courses I have completed whilst working.
• I have lots of experience working with groups of students and 1 to 1.

Care Assistant - The Laurels Care Home - Bacup

(2021-06 - 2021-12)

• I was responsible for the entertainment and care of the elderly residents.
• It was my job to be kind and considerate to everyone, play games, do art work and keep people's spirits up.
• I left this position due to needing more hours.

Personal Assistant - Vicky Rowell - Bacup

(2018-06 - 2021-08)

• My job is a key part of my life, I absolutely love it.
• My duties include, key holder, care giver, cook, admin, medication dispenser, cash handler.

Customer Service Assistant - The little queens - Bacup

(2020-01 - 2021-05)

• I worked behind the bar, serving drinks, cash handling, re stocking shelves e.c.t.
• I really enjoyed working in this type of employment.

Cleaner - Self employed - Bacup

(2014-01 - 2017-01)

• I was self employed for two years with various clients throughout the valley.

Care Assistant for the Elderly - Holme mannor - Rossendale

(1998-01 - 2006-01)

• I have had plenty of care work experience as I have worked in various care homes in the past.
• I gave up working in care when I had my second child as he has learning difficulties and I was needed at home.

GCSE - Maths and English - Accrington and rossendale college (2015-01 - 2015-01)

Autism awareness - Hannan project (2008-01 - 2008-01)

Level 1 pass - Art and Design - Burnley (1998-09 - 1998-09)